FPT Software

M02 - Operations Support Engineer

FPT Software  •  Singapore, SG (Onsite)  •  3 months ago
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Job Description

Responsibilities

  • Design, build, and maintain cloud infrastructure across development, staging, and production environments.

  • Manage compute, storage, networking, containerisation, virtualisation, DNS, and monitoring platforms.

  • Implement monitoring and observability solutions using tools such as AWS CloudWatch, Prometheus, Grafana, and ELK.

  • Ensure compliance with security and government platform standards, including access control and system hardening.

  • Automate infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, and AWS CloudFormation.

  • Improve system reliability through SRE practices, including monitoring SLIs, SLOs, and error budgets.

  • Manage AWS services (EC2, ECS, S3, RDS, Lambda, VPC, IAM) and container platforms (Docker/Kubernetes).

  • Maintain networking services (TCP/IP, DNS, DHCP, VPN) and perform system patching and maintenance.

  • Support backup, disaster recovery, and high availability solutions.

  • Collaborate with application teams and maintain documentation, runbooks, and operational procedures.

Requirements

  • Experience with virtualisation platforms (VMware vSphere, Hyper-V).

  • Strong Linux and Windows Server administration skills.

  • Experience with cloud platforms (AWS preferred).

  • Familiarity with container technologies (Docker, Kubernetes, ECS).

  • Knowledge of monitoring and observability tools (CloudWatch, Prometheus, Grafana).

  • Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation).

  • Strong understanding of networking concepts and scripting (Python, PowerShell, Bash).

  • Experience with CI/CD pipelines and Git-based workflows.

Qualifications

  • Bachelors degree in Computer Science, Information Technology, or related field with experience in infrastructure or platform operations.

Preferred Certifications

  • AWS Certified Solutions Architect / SysOps Administrator

  • VMware Certified Professional (VCP)

  • Red Hat Certified Engineer (RHCE)

  • Microsoft Windows Server certifications

FPT Software

About FPT Software

FPT Software, a subsidiary of FPT Corporation, is a global technology and IT services provider headquartered in Vietnam, with USD 1.22 billion in revenue (2024) and over 33,000 employees in 30 countries.

Embracing an AI-first approach, FPT Software enables breakthrough speed, scalability and quality through AI-powered services and solutions and an AI-augmented workforce. It has partnered with over 1,100 clients worldwide, more than 130 of which are Fortune Global 500 companies in Aviation, Automotive, Banking, Financial Services and Insurance, Healthcare, Logistics, Manufacturing, Utilities, and more.

For more information, please visit https://fptsoftware.com/.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Hanoi, VN
Year Founded
Unknown
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