Job Description

We are looking for an experienced Microsoft Dynamics 365 Tech Lead to oversee technical aspects of Dynamics 365 implementations and lead a team of developers. This role requires strong technical expertise combined with leadership skills to drive successful project delivery whilst mentoring team members and ensuring adherence to best practices.

Responsibilities

• Lead technical and architectural decisions for Microsoft Dynamics 365 solution for CRM module, including gathering requirements, designing and development, module configurations or extensions to the standard Microsoft Dynamics applications and ensure all functionalities work effectively with all other integrated/interfaced applications.
• Responsible for providing technical leadership and mentorship to development team members whilst conducting code reviews and ensuring quality standards are maintained for development, deployment, testing and technical documentation.
• Lead DevOps practices including CI/CD pipeline management, automated testing, and deployment strategies using modern development tools for MD365 and related application integrations.
• Collaborate with project managers, business analysts, and stakeholders to define technical requirements, project scope, and delivery timelines
• Design and oversee integration strategies between Dynamics 365 and enterprise systems including ERP, CRM, and third-party applications
• Establish development standards, coding guidelines, and deployment processes whilst staying current with Microsoft's roadmap and emerging technologies.

• Others:
• Manage performance tuning and capacity planning activities to enhance the performance of the MD365 platform.
• Analyze user support statistics and other data to recommend appropriate measures.

Requirements

• Possess a Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 7 years of experience in Microsoft Dynamics 365 development and 3+ years in a technical leadership role.
• Expert-level knowledge of Dynamics 365 platform and Microsoft technology stack with proven experience leading complex implementations
• Strong understanding of enterprise architecture principles, integration patterns, and security best practices with experience in project management and team leadership
• Strong DevOps background with hands-on experience in GitLab, Confluence, JIRA, X-Ray, security scanning tools, and automated testing frameworks
• Has completed at least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365
• Possess Microsoft Dynamics 365 Certifications (MB-500, MB-820) and in-depth understanding of MD365 concepts, modules, and functionalities.
• Familiarity with SHIP-HATS and AWS cloud services is advantageous
• Ability to work with functional teams