Job Description

GET TO KNOW US

At LYNOTT, we pride ourselves on delivering exquisite, high-quality jewellery that delights our customers. Our dynamic team drives innovation, excellence, and outstanding customer experiences in every aspect of our business. We're expanding rapidly, and we're looking for a talented Assistant Manager to join our vibrant team in our upcoming location - Brown Thomas Limerick

KNOW THE ROLE

Are you a dynamic and experienced Assistant Manager with a passion for jewellery and a proven track record of driving sales? We are seeking a motivated Assistant Manager for our new Limerick Store.

PLEASE NOTE: Must have minimum 35+ hrs FLEXIBLE +week day availability

Key Responsibilities:

• Manage operations
• Lead and motivate staff members including HR and all admin
• Drive sales and achieve quarterly targets
• Implement strategies to maximize sales performance and customer satisfaction.
• Monitor and analyse KPIs to ensure targets are met and exceeded.
• Stock and inventory management
• Reporting and presenting initiatives to head office
• Ensure visual merchandising standards are maintained to the highest level.
• Provide exceptional customer service and address any customer inquiries or issues.
• Conduct regular staff training and performance evaluations.

What to expect from the role:

• You will be responsible for the successful execution of the new Lynott jewellery counter team as well as responsible for training and motivating the team to achieve the counter’s targets.
• You will be responsible for tracking targets, distributing individual targets to staff and ensuring these targets are met.
• Organising teams to optimise sales, managing security and stock loss prevention, team rotas and tracking and reporting on the team's sales performance
• You will be responsible for being a part of the launch procedure and ensuring the launch goes smoothly in collaboration with the higher management team.
• You will be expected to follow Lynott Jewellery’s policies and procedures & be confident communicating these to your team.
• You will be responsible for embodying the Lynott Jewellery values and setting exemplary customer service standards & representing the brand with appearance and manner, ensuring your team follows suit.
• You will be responsible for the successful running and trading of the counter
• You will be expected to have a strong counter presence, managing teams presence and influencing the sales space, so enjoying this environment is vital.
• You seek out new initiatives , policies, KPIs, training, methods and practices to implement across the business to further excel its success.
• You nurture and develop the store team, to unlock their full potential and support their development

• Opening and closing of counter, and reconciling the till systems.

KNOW WHAT WE’RE LOOKING FOR

• Minimum of 3 years of experience in a management role, preferably within the retail sector.
• Proven track record of achieving sales targets and KPIs.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Target-driven with a proactive approach to driving sales.
• Ability to manage multiple locations and coordinate between teams effectively.

• Passion for retail and a keen eye for detail.

An ideal candidate will have:

• Proven experience in tracking and driving sales, managing a large team to also drive sales and profitability in store in a manager or senior sales person role (min 2 years).
• A passion for customer service.
• Demonstrated experience managing a team, including carrying out disciplinary procedures when necessary.
• Have a proven track record in delivering targets and reporting on them as part of, or through a team.
• Have experience managing a team including rosters.
• Have excellent leadership and influencing skills- leading by example with the team.
• Be organized with a strong attention to detail & time management.
• Strong communication skills in order to encourage a high-performing team.
• Ability to proficiently delegate tasks, and monitor these tasks daily.
• Experience with store merchandising.
• Microsoft office suite proficient.Ability to be adaptable and flexible to changing business needs.
• A positive, can-do attitude.
• A passion for fashion and jewellery.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.