Flight Centre Travel Group

Luxury Travel Collection: Event Operations & Project Manager

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  2 days ago
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Job Description

Embark on an extraordinary journey with our prestigious luxury travel collection, where you will play a pivotal role in shaping a new era of bold innovation and unique collaboration.

As the Event Operations & Project Manager, you are responsible for operational excellence and flawless event execution across the Division’s event portfolio, enabling the establishment and growth of a standalone Events Business while driving member engagement, partner ROI, and commercial revenue.

What you will be doing:

  • Lead end-to-end event execution and operations across a portfolio of concurrent events, including logistics, timelines, supplier and venue management, registration, attendee communications, on-site delivery, and bump-out coordination
  • Manage event budgets, expense reconciliation, compliance, and contingency planning while building strong relationships with stakeholders, partners, clients, and suppliers to ensure seamless event delivery and positive brand representation
  • Support the expansion of the event portfolio through the delivery of satellite, regional, and cluster events that increase member engagement, attract new customers, and drive preferred product sales
  • Develop premium member experiences, workshops, and exclusive access opportunities while providing event planning support, trusted supplier access, templates, and best-practice guidance to members
  • Collect and analyse event data, including attendance, engagement, revenue, partner activation outcomes, and member satisfaction, to support reporting, relationship management, and demonstration of ROI
  • Develop scalable event systems, templates, and processes while leading post-event reviews, surveys, and continuous improvement initiatives to enhance operational efficiency and event delivery

Our Ideal Candidate:

  • Minimum 5 years' experience in event management, travel, tourism, or membership organisations

  • Demonstrated experience managing multiple concurrent events from planning through to post-event evaluation

  • Proven experience in vendor negotiation and supplier relationship management

  • Commercial acumen with hands-on experience in budget management and financial reporting

  • Proficiency in event management software, EA platforms, and Microsoft Office Suite

  • Valid driver's licence and willingness to travel domestically and occasionally internationally

What you'll Enjoy:


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

#LI-ME1#LI-Onsite

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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