Job Description

We’re looking for a Sourcing Assistant who will be responsible for providing operational and execution support for the VIC sourcing channel by enabling the acquisition of rare and high-value luxury items. He/She will be coordinating across suppliers, internal teams and client-facing materials to ensure accurate, timely and elevated service delivery.

Key Responsibilities

• Supporting the Luxury Acquisition Specialist and VIC team in scaling the sourcing channel through disciplined execution and process consistency

• Protecting sourcing service standards through accurate communication and reliable follow-through

• Enabling an elevated sourcing experience through premium presentation quality and strong attention to detail

• Contributing to SLA tracking and performance reporting to support commercial decision-making

• Coordinating sourcing requests end-to-end from inquiry to delivery, ensuring timely follow-ups and accurate timelines

• Facilitating in managing supplier communication on availability, specifications, pricing and lead times

• Liaising with Buying and Personal Shopping teams to align on options, alternatives, and approvals

• Building client-ready presentations, including lookbooks, moodboards and curated edits aligned to brand standards

• Maintaining sourcing trackers, request statuses, and performance reporting, including SLAs conversion and revenue

• Supporting after-sales activities for sourced items, including delivery issues, product concerns and exchanges or returns where applicable

• Coordinating with Customer Service and Operations teams to resolve complex sourcing fulfilment cases

• Supporting sourcing-related moments, including previews, launches, exclusives, and client appointments

What We’re Looking For

• Demonstrating strong administrative execution and attention to detail while managing multiple parallel requests

• Communicating clearly and professionally in writing for supplier and internal coordination

• Using Excel or Google Sheets confidently for trackers, SLA monitoring and reporting

• Preparing high-quality presentations using PowerPoint, Google Slides, and preferably Canva

• Applying basic design capability using Photoshop or InDesign for premium client materials is preferred

• Demonstrating passion for luxury brands with awareness of high-value accessories and market dynamics

• Handling sensitive VIC requests with high levels of discretion and professionalism

• Comfortable working with tight timelines and frequent external follow-ups

• Open to fresh graduates or candidates with up to 1–2 years of internship and/or full-time experience

What We Offer

• Dynamic and collaborative workplace culture

• Opportunities for professional development and career growth

• Competitive salary and comprehensive employee benefits

• Employee discounts and access to exclusive product promotions

Ready to make an impact in our VIC Team? Apply now!