Journey

Luxury Gift Voucher Fulfilment Support - Temp / Cheltenham based.

Journey  •  £13/hr  •  Cheltenham, GB (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

What you'll do

Christmas Gift Voucher Fulfilment Superstars Wanted!

Temporary Roles | 16 November – 23 December 2026 | Cheltenham, GL51 9SY | £12.71 per hour

Looking for a fun, fast-paced role in the run-up to Christmas? We've got just the opportunity!

We're looking for a team of enthusiastic, hands-on Christmas Fulfilment Superstars to join our experienced Gift Voucher Fulfilment team at Journey Hospitality during our busiest (and most exciting!) time of year. You'll play an important part in spreading a little Christmas magic, making sure every gift voucher is beautifully presented, carefully packed and ready to reach its lucky recipient in time for Christmas! If you're organised, have a brilliant eye for detail and enjoy being part of a team that works hard and has fun along the way, we'd love to hear from you.

What You'll Be Doing

  • Preparing, packing and processing gift voucher orders to a high standard, ready for daily collections, Working together to meet daily targets during the busy Christmas period.
  • Making sure every order is accurate, beautifully presented and dispatched on time.
  • Helping with stock checks, replenishment and keeping our Fulfilment Centre organised, including unpacking and moving stock (manual handling training provided).

When & Where

  • Dates: 16 November – 23 December 2026.
  • Hours: Shifts between 8am and 6pm, Monday to Friday.
  • Peak periods: Some weekend shifts may be available or required around Black Friday & Christmas.
  • Location: Elmstone Business Park, Cheltenham, GL51 9SY (near The Gloucester Old Spot).

What We're Looking For

  • A positive, reliable and enthusiastic team player.
  • Someone with excellent attention to detail who takes pride in getting things right.
  • Happy working in a busy, fast-paced environment.
  • Organised, proactive and able to keep up with daily deadlines.
  • A hands-on approach and comfortable with some physical tasks.

What You'll Get

  • £12.71 per hour.
  • Full training and support from our experienced team.
  • Holiday entitlement based on 24 days per year, pro rata.
  • Free hot and cold drinks and office snacks.
  • A friendly, supportive team that works hard, has fun and loves a challenge.
  • Potential opportunities to work with Journey again in the future.

Ready to Join Our Christmas Crew?

Whether you're looking for seasonal work, some extra Christmas earnings or an opportunity to gain experience with a great team, we'd love to hear from you!

Apply today and help us make Christmas happen

What you'll bring

  • Reliable and punctual (role is time-sensitive and seasonal).
  • Calm under pressure, especially in busy December weeks.
  • Flexible and willing to jump between tasks (printing, packaging, logging, posting).
  • Team player with a positive, "can-do" attitude.

What you'll get

What You’ll Get:

  • Money - £12.21 / hour
  • Full training
  • Pro rata of 24 days annual leave
  • A team that works hard, has fun and loves a challenge.
  • The potential of ongoing opportunities at Journey
  • Free hot & cold drinks & office snacks
Journey

About Journey

The future of luxury hospitality isn’t just about selling rooms: it’s about retailing experiences.

Journey partners with hotel owners and operators to turn every guest interaction into a personalised, profitable opportunity, delivering Return on Experience.

Our Hospitality Performance Platform helps luxury hotels monetise every moment, transforming each touchpoint into a revenue opportunity. It includes:

-The world’s first all-in-one hotel ecommerce platform, allowing guests to book rooms, spa, dining and retail products in a single basket.

- Our experience management system (formerly Premier Software) unifies activities and facilities, including spa treatments, golf, bike hire, EV charging, and more, into one central system.

- Gifted, the UK’s leading hotel gift voucher platform.

Journey also provides high-performing websites and digital marketing services that elevate online presence and drive commercial results.

Founded in 2012, our team of around 150 hospitality and ecommerce specialists is helping shape the future of hotel retail.

A Certified Google Premier Partner, Journey supports over 750 luxury hotels worldwide, including Claridge's, Beaverbrook, Calcot Collection, The BoTree, Grantley Hall, and Soneva (Maldives).

Proud to be recognised across the industry:

- Best Website - Hotel Marketing Association 2025

- Best Luxury Hotel & Property Booking Platform - SME News, UK Enterprise Awards 2025

- Exceptional Customer Satisfaction – Business Awards: Information Technology 2024

- Best Hotel Technology Product (100+ employees) – Boutique Hotelier Awards 2023

- Innovation in Tech – Business Awards: Travel 2023

- Innovation Award – GloucestershireLive 2023

- Finalist – Best Hotel Booking Solutions Provider, World Travel Tech Awards 2023

See what’s new on the Journey blog: journey.travel/insights

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Cheltenham, GB
Year Founded
2012
Social Media