Job Description

LTSA Senior Service Manager

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.

The LTSA Senior Service Manager is responsible for the technical planning and execution of Long Term Service Agreement (LTSA) maintenance events in the Latin America (LATAM) region. This advanced role requires strong independence, technical expertise, and effective communication with internal teams and customers. The manager ensures contract compliance, outage performance, and safe, reliable execution of maintenance activities.

Key Responsibilities

• Lead technical planning and execution of assigned LTSA projects in LATAM.
• Conduct pre-outage planning in accordance with LTSA Planning guidelines.
• Coordinate internal resources for LTSA maintenance events (scheduled and unscheduled).
• Partner with Supply Chain to contract required local and international suppliers.
• Manage satellite tool kits, including replenishment, calibration, and certification.
• Coordinate consumables, contingency items, and planned parts for customer outages.
• Manage visa processes for LATAM Service Execution personnel.
• Provide leadership to Service Execution teams during events, covering EHS, quality, cost, schedule, and productivity.
• Support development of new LATAM processes and improvement of existing ones.
• Manage contractual scopes including Open, Inspection, Repair, and Close activities.
• Coordinate all aspects of scheduled and unscheduled maintenance.
• Travel to customer sites for outage planning and execution.
• Support ISO 9001 processes and company initiatives.
• Protect confidential information and uphold company integrity

Requirements

• Bachelor’s degree (BSME, BSEE) or 10 years directly related experience; 5+ years project management experience required.
• Knowledge of gas turbine engineering, turbine configuration, design, materials, boundary conditions, and steam turbine/generator fundamentals.
• Bilingual Spanish/English required; Portuguese proficiency preferred.
• Ability to write reports, procedures, and present information to managers, customers, and teams.
• Mathematical proficiency (percentages, algebra, geometry, volume, etc.).
• Ability to solve practical problems with limited standardization and interpret technical instructions.
• Proficiency with email, word processing, spreadsheets, and basic database tools.
• Native or fluent in Spanish.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on‑the‑job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Events.

Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.