Job Description

LTSA Senior Service Manager – LATAM Brazil

Location: Sao Paulo, Brazil

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation and energy storage to fast-track the world's energy transition. We operate as one team, pushing toward our vision of the future. At Mitsubishi Power, we value problem-solvers, prioritize collaboration, and support each other in an inclusive culture created through accountability and authenticity by demonstrating our core values of: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to — making net zero a reality. One team, one future.

Role Overview

This position is responsible for the overall technical planning and execution of maintenance events for Transactional and Long Term Service Agreements (LTSA) in Latin America (LATAM) focused mostly in Brazil. Responsible for ensuring contractual requirements are met while successfully concluding inspections on/under budget. The LATAM Senior Service Manager is an advanced position that requires capability to perform work assignments on a wide variety of tasks with limited supervision as well as clearly communicate both internally and with customers. The LATAM Senior Service Manager must have the capability to make sound recommendations regarding safety, reliability and integrity of the products and services provided.

Key Responsibilities

• Accountable and Responsible for the technical planning and execution of assigned Transactional and LTSA projects in LATAM.
• Lead technical pre-outage planning efforts in accordance with the LTSA Planning guidelines for all LTSA/Transactional contracted or potential scopes
• Lead the coordination of internal resources required to successfully carry out a Transactional or LTSA scheduled/unscheduled maintenance event in LATAM.
• Collaborate with Supply Chain to contract local and international suppliers required to execute an inspection based on the projects Division of Responsibility (DOR)
• Manage satellite Tool Kit – replenishment, calibration and certification
• Coordinate and manage visa process for Service Execution personnel in LATAM
• Provides direction, leadership and guidance during the execution of a Transactional or LTSA planned/unplanned event to the assigned Service Execution team in areas including but not limited to EHS, quality, procedures, productivity, cost, schedule and resource utilization.
• Accountable for the overall performance, budget, quality, and schedule of the assigned projects
• Perform post outage reviews to identify best practices, identify opportunities for improvement, and provide feedback to all relevant departments
• Help in the development of new processes / improve current processes within LATAM.
• Support/coach new Project Managers and Field Engineers on LATAM procedures/processes.
• Support customer relationships to foster a collaborative approach to service event planning and execution.
• Collaborate with customers to maximize capable scope contracted with Mitsubishi Power
• Understanding of contractual requirements and deliverables
• Travel to customer sites for outage support

Requirement

• Bachelor's degree (BSME, BSEE) from four-year College or university; and/or a minimum of 10 years’ directly related work experience may be substituted for the degree requirement.
• A minimum of 5 years’ project management experience is required.
• Knowledge of gas turbine engineering including overall turbine configuration, gas turbine design, manufacturing, boundary conditions, temperatures, and materials. General knowledge of Steam Turbine and Generators
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Bilingual Portuguese/English required and Spanish/English preferred.

WHY SHOULD YOU APPLY?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent growth and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Events.

Mitsubishi is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

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