Job Description

Posting number: 477

Department: Finance

Job classification: LTE Tax Administrative Assistant

Posting type: Open

Categories: Administrative Assistant

Summary

Are you customer-focused, detail-oriented, and looking to make a difference in your community? The City of Stoughton is seeking a LTE Tax Administrative Assistant to serve as a key point of contact for residents. Employment will run from December 14, 2026, through February 5, 2027.

In this role, you will provide exceptional customer service at City Hall by assisting residents with tax payments and ensuring a positive experience for all visitors. Responsibilities include staffing the tax counter, responding to inquiries, and directing customers to the appropriate City resources. This position is ideal for someone who enjoys working with the public in a fast-paced, service-oriented environment.

The position will work the following schedule:

Monday through Thursday: 10:00 a.m. to 2:00 p.m. Friday: 8:00 a.m. to 12:00 p.m

Examples of duties

• Greeting and assisting patrons with their tax payments both in person and over the telephone
• Collecting tax payments
• Responding to questions regarding taxes and payment procedures.
• Operating a multi-line telephone system and directing tax-related calls appropriately
• Performing general administrative and clerical tasks, as assigned

Qualifications

• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment while managing multiple tasks and priorities.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to operate standard office equipment, including a multi-line phone system.
• Attention to detail, accuracy, and confidentiality in handling financial and personal information.

This position requires a professional demeanor, excellent organizational skills, and a commitment to providing exceptional service to the public.