Job Description

Make a difference every day. Join a pharmacy team that cares.

We are seeking a dependable, detail-oriented Long-Term Care Data Entry Certified Pharmacy Technician to assist the pharmacist, in accordance with state and federal regulations, with technical functions in the pharmacy. Such functions may include data entry, provider/patient/third party outreach, claim adjudication, etc. This is a very fast paced position that requires attention to details. This position requires exceptional verbal, and written communication skills.

RESPONSIBILITIES

• Accurately enter new prescription orders, refill requests, and medication changes into the pharmacy management system.
• Review physician orders, medication administration records (MARs), and electronic prescriptions for completeness and accuracy.
• Verify patient demographic information, allergies, insurance information, and facility-specific billing requirements.
• Process admission, discharge, transfer, and census updates for LTC residents.
• Communicate with nurses, facility staff, prescribers, and internal pharmacy personnel regarding prescription clarifications and missing information.
• Ensure all medication orders meet regulatory requirements prior to pharmacist verification.
• Assist with prior authorizations, insurance troubleshooting, and prescription claim resolution as needed.
• Monitor electronic prescription queues and prioritize urgent medication orders.
• Identify and escalate potential medication discrepancies or data entry concerns to pharmacists and supervisors.
• Maintain confidentiality of patient information in accordance with HIPAA regulations.
• Support cycle-fill processes for long-term care facilities.
• Collaborate with pharmacists, dispensing technicians, billing specialists, and customer service teams to ensure timely order fulfillment.
• Participate in quality assurance initiatives and continuous process improvement efforts.
• Maintain productivity and accuracy standards established by the pharmacy.
• Follow company policies and procedures including quality assurance, security issues, and confidentiality.
• Maintain regular and punctual attendance. Develops courteous and professional relationships with patients, customers, and co-workers.
• Work with pharmacists to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
• Assist stores in completion of MTMs and data collection

Skills:

• Extensive knowledge of FrameworkLTC is required
• Previous long-term care pharmacy experience is required
• Excellent interpersonal, oral and written communication skills
• Ability to be self-motivated
• Ability to type accurately with attention to detail
• Strong organizational and multitasking abilities.
• Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues

We Offer:

• Competitive pay
• Comprehensive benefits package
• Paid time off
• Retirement Plan
• Ongoing training and career development
• Opportunity for remote work based on performance
• Supportive leadership team invested in your success

Pharmacy technicians must be nationally certified and registered with the Iowa Board of Pharmacy. Any person not currently registered with the Iowa Board of Pharmacy as a pharmacy technician or pharmacy technician trainee must obtain registration prior to commencing employment in an Iowa pharmacy.