Job Description

[What the role is]

Deputy/Assistant Manager, Transit Operator Performance Management

[What you will be working on]

The Transit Operator Performance Management (TOPM) division is responsible for managing the rail operator’s performance in terms of operations and maintenance of MRT systems, to ensure high reliability and availability of train service. We are looking for a dynamic and motivated individual to join the team and take on the challenge of managing the rail operator’s performance.

You will play a key role in:

a) Planning and conducting audits on Operations and Maintenance (O&M) processes and executions covering the various rail systems (e.g. Rolling Stock, Signalling, Communications, Mechanical and Electrical services, etc) to ensure that the rail operators comply with the correct procedures, work instructions and other relevant contractual requirements;

b) Managing other contractual matters and O&M issues such as assessment of contract variations/ claims, managing contract budget, investigation of incidents/ service delays, etc;

c) Liaising with various internal and external stakeholders on issues pertaining to design review, system interface, testing and commissioning, emergency exercises, etc.

[What we are looking for]

• Knowledge in Engineering.
• Proficient in MS Office (i.e., Excel, Outlook, PowerPoint, Word). Proficiency in data visualisation/ analytics tool, or robotic process automation will be an advantage.
• At least 3 years of design or O&M experience in large-scale infrastructure projects, preferably in the railway industry.
• Ability to engage and manage multiple internal and external stakeholders.
• Self-motivated, astute, meticulous, and resourceful.
• Good communication (both oral and written) as well as presentation skills.
• Familiarity with relevant local railway and building regulations, codes and standards will be an advantage.
• Candidates with very good relevant experience may be considered for more senior positions.
• Those without working experience are welcome to apply.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.