Job Description

Duties and Responsibilities / KPI’s

1. Laboratory Operations Supervision

1.1. Supervise and coordinate daily laboratory activities, including sample receipt, preparation, storage, and dispatch.

1.2. Allocate tasks, set priorities, and ensure adequate staffing and shift coverage.

1.3. Coach, mentor, and assess Laboratory Operators to ensure competency and compliance with procedures.

1.4. Ensure laboratory workflows meet required turnaround times and production demands.

2. Sample Integrity, Traceability & Governance

21. Ensure strict adherence to sample identification, labelling, barcoding, and chain-of-custody requirements.

2.2. Investigate and resolve sample non-conformances or discrepancies.

3. Stakeholder Guidance & Process Alignment

3.1. Act as the laboratory quality authority for operations, metallurgy, mining, and logistics departments.

3.2. Define and communicate sampling and handling requirements to upstream and downstream stakeholders.

3.3. Support operational teams in understanding how deviations in sampling or handling affect product quality and metallurgical accounting.

3.4. Participate in plant improvement initiatives, audits, and root cause investigations related to quality.

4. Quality Control & Compliance

4.1. Implement, monitor, and continuously improve laboratory QA/QC systems.

4.2. Ensure correct application of duplicates, blanks, standards, and checks.

4.3. Review preparation methods to ensure representativity and repeatability.

4.4. Validate laboratory data before being released to metallurgical accounting and reporting teams.

5. Equipment, Facilities & Resource Management

5.1. Oversee the operation, availability, and maintenance of laboratory equipment, including crushers, pulverisers, mills,

splitters, drying ovens, filtration units, and balances.

5.2. Ensure calibration, verification, and preventative maintenance schedules are followed.

5.3. Coordinate with maintenance teams for repairs and upgrades.

5.4. Ensure laboratory facilities meet housekeeping, safety, and contamination-control standards.

6. Reporting, Documentation & Continuous Improvement

6.1. Maintain accurate laboratory records, procedures, and work instructions.

6.2. Compile laboratory performance, quality, and compliance reports.

6.3. Identify opportunities for process optimisation, automation, and efficiency improvements.

6.4. Support external and internal audits related to quality and laboratory operations.

7. Safety and Environmental Compliance

7.1. Enforce compliance with all health, safety, and environmental regulations and laboratory SOPs.

7.2. Conduct task risk assessments and ensure appropriate PPE usage.

7.3. Lead incident investigations, near-miss reporting, and corrective actions.

7.4. Promote a strong safety and quality culture within the laboratory team.

8. Communication & Teamwork

8.1. Work closely with plant operators, metallurgical quality controls personnel, and laboratory staff.

8.2. Communication sampling schedules, results, and any issues encountered during operations.

8.3. Participate in safety and Operational training sessions.

Qualifications / Experience / Knowledge

• High school diploma or equivalent; technical or vocational training in mineral processing, metallurgy, or a related field is a plus.

• Experience in ore sampling/sample preparation, mineral processing, or a similar industrial environment is preferred.

• Familiarity with sampling techniques, laboratory procedures, and quality control standards.

• Ability to operate and maintain mechanical sampling equipment.

• Strong attention to detail and ability to follow standard operating procedures.

• Physically fit and capable of working in harsh environments (e.g., exposure to dust, heat, noise, and heavy

machinery) and manually handling sampling equipment (lifting, moving).

• Willingness to work shifts, weekends, and overtime as needed.

Core Competencies / Skills

Leadership & Supervision

• Team leadership and performance management

• Coaching, mentoring, and competency development

• Task planning and resource allocation

Quality & Analytical Focus

• Strong understanding of sampling theory and representativity

• Ability to interpret trends, identify anomalies, and drive corrective actions

• High attention to data integrity and governance

Communication and Teamwork

• Effective communication skills for coordinating with team members.

• Ability to work collaboratively in a fast-paced environment

Attention to Detail:

• Ability to identify contamination risks or preparation errors

• Strong commitment to representative sampling

• Precision in monitoring and adjusting the equipment when required

• Ensuring compliance with industry standards and customer specifications

Personal Qualities / Behavioural Traits

Initiative:

• Proactively seeking ways to enhance efficiency and effectiveness.

• Taking the lead on tasks and projects when necessary
Safety Consciousness:

• Adherence to safety protocols and procedures.

• Proactive in identifying and mitigating potential hazards
Reliability and Responsibility:

• Consistently dependable in fulfilling job duties.

• Taking ownership of tasks and outcomes
Strong Work Ethic:

• Dedication to maintaining high standards of productivity and quality.

• Commitment to continuous improvement and learning

Working Conditions

• Work is conducted in an industrial plant setting, including outdoor and indoor environments.

• Exposure to dust, noise, high temperatures, and moving equipment.

• Requires standing for long periods, lifting, and operating machinery.

Health and Safety

1.1. Ensure compliance with all relevant health and safety regulations, standards, and procedures.

1.2. Participate in health, safety and environment training programs to understand potential hazards, safety procedures, and emergency protocols.

1.3. Report any health, safety and environmental concerns, incidents, or near misses promptly to the designated

supervisor or safety officer.

1.4. Assist in identifying workplace hazards and participate in risk assessments to minimise risks to personal health and safety.

1.5. Wear appropriate PPE as required for specific tasks or environments and ensure that it is maintained and used

correctly.

1.6. Be familiar with emergency response procedures, including evacuation routes, assembly points, and first aid

protocols.

1.7. Follow established safe work practices and procedures to prevent accidents, injuries, or illnesses.

1.8. Operate machinery, tools, and equipment safely, following the manufacturer's instructions and the AML safety

guidelines.

1.9. Maintain a clean and orderly workspace to reduce hazards and prevent accidents.

1.9.1. Promote a culture of health and safety awareness among coworkers by encouraging safe behaviours and

reporting unsafe conditions.

1.9.2. Participate in health and safety committees or meetings as required, providing input and suggestions for

improving workplace safety.

1.9.3. Keep accurate records of safety inspections, incidents, and training activities as required by company policy

and regulations.

Environment

1.1. Oversee and monitor the environmental performance of your department's functions, ensuring high levels of

awareness and compliance with company environmental policies and relevant environmental laws.

1.2. Regularly review environmental performance metrics and indicators to track progress, identify trends, and address areas for improvement.

1.3. Ensure all environmental incidents are reported promptly and investigated thoroughly in line with company policies and legal requirements.

1.4. Uphold a culture of environmental responsibility and compliance within the organisation by setting clear

expectations for incident reporting and response at all levels.

1.5. Collaborate with the Environment team to identify opportunities for environmental improvement and develop

strategic programs to enhance sustainability practices.

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference – to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief.

Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.