Duties and Responsibilities / KPI’s
1. Fleet Management System (FMS) Optimization and Control
1.1. Lead the configuration, utilization, and continuous improvement of fleet management and dispatch systems (e.g., Fast2Mine, Modular, MineStar,).
1.2. Ensure real-time allocation of trucks, loaders, and auxiliary equipment to optimize production efficiency.
1.3. Monitor and manage system parameters including routing logic, priority rules, and equipment assignments.
1.4. Drive system reliability, uptime, and data accuracy across all dispatch platforms.
2. Production Optimization and Haulage Efficiency
2.1. Optimize truck–shovel interactions to minimize queuing, waiting times, and idle equipment.
2.2. Analyze and improve key performance metrics such as cycle times, payload compliance, and equipment utilization.
2.3. Identify and eliminate operational bottlenecks across loading, hauling, and dumping processes.
2.4. Support production teams in achieving daily, weekly, and monthly tonnage targets.
3. Data Analytics, Reporting, and Reconciliation
3.1. Ensure accurate collection, validation, and reporting of production and equipment performance data.
3.2. Develop and maintain dashboards and KPIs related to fleet productivity, delays, and efficiency.
3.3. Perform reconciliation of dispatch data with production, geology, and plant systems.
3.4. Provide actionable insights through data analytics to support operational decision-making.
4. System Integration and Digital Transformation
4.1. Lead integration of dispatch systems with other mining systems (e.g., drill & blast, grade control, plant systems).
4.2. Support implementation of digital mining initiatives including automation and predictive analytics.
4.3. Collaborate with IT and technical teams to enhance system functionality and performance.
4.4. Drive adoption of data-driven operational practices across mining teams.
5. Leadership, Safety, and Continuous Improvement
5.1. Lead and develop dispatch teams, ensuring high performance and adherence to operational standards.
5.2. Promote a strong safety culture within dispatch operations and across fleet interactions.
5.3. Identify risks related to fleet operations and implement mitigation strategies.
5.4. Drive continuous improvement initiatives to enhance productivity, reduce costs, and improve system efficiency.
Qualifications / Experience / Knowledge
• Bachelor’s degree in mining engineering, or related discipline.
• Minimum 8-12 years’ experience in open-pit mining, with strong exposure to dispatch and fleet management
systems.
• Proven experience with FMS platforms (e.g., Fast2Mine, Frotcom, etc.).
• Strong understanding of load & haul operations and mining production processes.
• Experience in data analytics, production reporting, and system integration.
Core Competencies / Skills
• Advanced knowledge of fleet management systems and dispatch optimization.
• Strong analytical and data interpretation skills.
• Expertise in haulage efficiency and truck–shovel matching.
• Proficiency in real-time operational decision-making.
• Strong understanding of mining production KPIs.
• Systems integration and digital mining knowledge.
• Leadership and team management capability.
• Strong problem-solving and critical thinking skills.
Personal Qualities / Behavioral Traits
• High attention to detail and data accuracy.
• Strong leadership and team coordination skills.
• Results-driven with focus on productivity and efficiency.
• Proactive and solution-oriented mindset.
• Ability to perform under pressure in a dynamic environment.
• Strong communication and stakeholder engagement skills.
• High level of accountability and professionalism.
Working Conditions
• Based in a mining operations control room and field environment.
• Requires shift work aligned with 24/7 mining operations.
• High reliance on digital systems and real-time monitoring tools.
• Close coordination with production, maintenance, and technical teams.
Health and Safety
1.1. Ensure compliance with all relevant health and safety regulations, standards, and procedures.
1.2. Participate in health, safety and environment training programs to understand potential hazards, safety procedures, and emergency protocols.
1.3. Report any health, safety and environmental concerns, incidents, or near misses promptly to the designated
supervisor or safety officer.
1.4. Assist in identifying workplace hazards and participate in risk assessments to minimize risks to personal health and safety.
1.5. Wear appropriate PPE as required for specific tasks or environments and ensure that it is maintained and used correctly.
1.6. Be familiar with emergency response procedures, including evacuation routes, assembly points, and first aid
protocols.
1.7. Follow established safe work practices and procedures to prevent accidents, injuries, or illnesses.
1.8. Operate machinery, tools, and equipment safely, following manufacturer's instructions and the AML safety
guidelines.
1.9. Maintain a clean and orderly workspace to reduce hazards and prevent accidents.
1.9.1. Promote a culture of health and safety awareness among coworkers by encouraging safe behaviors and
reporting unsafe conditions.
1.9.2. Participate in health and safety committees or meetings as required, providing input and suggestions for
improving workplace safety.
1.9.3. Keep accurate records of safety inspections, incidents, and training activities as required by company policy
and regulations.
Environment
1.1. Oversee and monitor the environmental performance of your department's functions, ensuring high levels of
awareness and compliance with company environmental policies and relevant environmental laws.
1.2. Regularly review environmental performance metrics and indicators to track progress, identify trends, and address areas for improvement.
1.3. Ensure all environmental incidents are reported promptly and investigated thoroughly in line with company policies and legal requirements.
1.4. Uphold a culture of environmental responsibility and compliance within the organization by setting clear
expectations for incident reporting and response at all levels.
1.5. Collaborate with the Environment team to identify opportunities for environmental improvement and develop strategic programs to enhance sustainability practices.
ArcelorMittal is the world's leading steel and mining company, with a presence in more than 60 countries and an industrial footprint in 18 countries. Guided by a philosophy to produce safe, sustainable steel, we are the leading supplier of quality steel in the major global steel markets including automotive, construction, household appliances and packaging, with world-class research and development and outstanding distribution networks.
Through our core values of sustainability, quality and leadership, we operate responsibly with respect to the health, safety and wellbeing of our employees, contractors and the communities in which we operate.
For us, steel is the fabric of life, as it is at the heart of the modern world from railways to cars and washing machines. We are actively researching and producing steel-based technologies and solutions that make many of the products and components we use in our everyday lives more energy-efficient.
We are one of the world’s five largest producers of iron ore and metallurgical coal and our mining business is an essential part of our growth strategy. With a geographically diversified portfolio of iron ore and coal assets, we are strategically positioned to serve our network of steel plants and the external global market.
