Job Description

Duties and Responsibilities / KPI’s:

Daily Operations Management

• Oversee and coordinate the daily operations of rail services, including train scheduling, dispatching, and on-time performance.
• Monitor real-time train movements and make operational adjustments as necessary to address delays, incidents, or disruptions.
• Ensure the smooth execution of service plans, including regular passenger services, freight operations, and special services.

Staff Supervision and Development

• Lead, mentor, and manage a team of operational staff, including train crews, dispatchers, and control center personnel.
• Conduct performance evaluations, provide feedback, and implement training programs to enhance team skills and knowledge.
• Address staffing needs, including scheduling, shift planning, and resource allocation to meet operational demands.

Incident Management

• Lead the response to operational incidents, including derailments, delays, and emergencies, ensuring timely and effective resolution.
• Communicate with relevant stakeholders, including passengers, authorities, and internal departments, during incidents.
• Prepare and oversee the implementation of contingency plans to minimize service disruptions.

Quality Control

• Conduct regular inspections and quality control checks of operational activities in the Buchanan section.
• Ensure operational protocol meet established standards and regulatory requirements.

Resource Management

• Manage operational resources, including personnel, equipment, and materials, to ensure effective support for daily operations.
• Oversee budgeting and cost control for operational activities, ensuring efficient use of resources.
• Coordinate with procurement to ensure the availability of necessary supplies and equipment.

Coordination and Communication

• Liaise with other departments, including maintenance, engineering, and customer service, to ensure coordinated and efficient operations.
• Facilitate clear communication channels between the control center, field staff, and management.
• Represent the operations team in meetings with senior management and external partners

Reporting and Documentation

• Maintain accurate records of operational activities, incidents, and performance metrics.
• Prepare regular reports on operational performance, safety, and compliance for senior management.
• Utilize operational management software and tools to track and analyse data, ensuring informed decision-making.

Continuous Improvement

• Analyse operational data and performance metrics to identify areas for improvement in efficiency, reliability, and safety.
• Implement best practices and lead initiatives aimed at enhancing operational performance and customer satisfaction.
• Stay informed about industry trends and innovations, integrating relevant advancements into operational practices.

Safety Compliance

• Ensure that all operational activities comply with safety regulations, industry standards, and company policies.
• Conduct safety audits, inspections, and risk assessments, and implement corrective actions where necessary.
• Lead safety briefings and promote a strong culture of safety among all operational staff.

Qualifications / Experience

• Education: Bachelor’s degree in Transportation Management, Logistics, Business Administration, or a related field; equivalent experience considered.
• Technical Skills: Proficiency with rail operational management software and Microsoft Office Suite.
• Experience: Strong knowledge of rail shunting operations, safety regulations, and industry standards. Minimum 5 years of rail operations experience.

Core Competencies / Skills

• Problem-Solving Have strong analytical and problem-solving skills specifically for problems evolving from train yards movement operations.
• Leadership Show Proven leadership abilities in resolving issues and advancing team’s growth.
• Organizational Skills: Excellent organizational and planning skills for delivering trains movements.
• Communication Effective communication and interpersonal skills, with the ability to coordinate train movement schedules.
• Detail-oriented Be a team player, Be a problem-solver.

Personal Qualities / Behavioral Traits

• Be able to think outside the box.
• Be physically fit and be able to pass a pre-employment medical examination.
• Safety Focus: Strong commitment to safety, with a thorough understanding of safety regulations and best practices in shunting/movement operations.

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference – to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief.

Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.