Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here
About the Role
As an LPN Healthcare Advocate with Solace, you'll work with Medicare patients throughout their healthcare journey.
In the LPN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You’ll be an empathetic listener and an action-oriented guide who will work to actually resolve patient's problems.
PLEASE NOTE: this is a 1099 contract position. You will set your own hours and can work part-time, full-time, or anything in between. This role is 100% remote. All patient interactions are performed via video or phone call.
What You’ll Do
Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction.
Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize patients’ needs and build out a care plan to ensure consistent action over time.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
What You Bring to the Table
LPN license in good standing.
Experience working with diverse patient populations.
Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves.
Clinical and Organizational Skills: You can balance multiple tasks and work under pressure.
Technical Adaptation: You're able to learn new systems quickly and efficiently.
A Bias Toward Action: When you see something needs to get done, you step in and take care of it.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com Report suspicious activity to recruiting@solace.health or advocate@solace.health.
88% of the people in the US are unable to navigate the complexity of the healthcare system without help.
Solace Advocates are doctors, nurses, CHWs, and healthcare administrators that provide integral navigation and support to enable whole-patient care and drive cost savings, resulting in 98% better clinical outcomes.
Fully reimbursed by Medicare, Solace partners with payers to support their members and employees across the entire spectrum of the healthcare journey—from understanding their benefits and associated costs of care to navigating complicated diagnoses, hospitalization and chronic illnesses. In doing so, we deliver on our mission to bring humanity back to healthcare by empowering patients, improving outcomes, and restoring the promise of the US healthcare system.
Learn more at Solace.health.
