Job Description

This position is Sign-on Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits package, paid time off, and opportunities for career advancement.

Primary Purpose

Responsible for assisting the physician and/or Advanced Care Practitioner (ACP) with patient care, patient intake at office visit, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Assists with appointment scheduling and maintaining medical record.

Major Responsibilities

• Demonstrates the knowledge and skills necessary to provide care for newborn, pediatric, adolescent, adult, and/or geriatric population of patients, as pertinent to the scope of the specialty of the office setting.
• Pre-visit planning with provider and care team.
• Follows the patient intake/rooming work in place at the practice.
• May include medication administration, including injections.
• Check vital signs, height, and weight.
• May assist with reviewing medication history and updating medication list.
• May assist with satisfaction of pertinent health maintenance requirements.
• Point of Care testing (POCT) per standing order or provider order.
• Utilizes standard precautions, complies with CHS Policies; Occupational Safety and Health Administration (OSHA) standards; Clinical Laboratory Improvement Amendments (CLIA) regulations; and The Joint Commission (TJC), Division of Facility Services (DFS), and other Regulatory Agency standards as applicable to the practice.
• Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments. · Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed.
• Participates in electronic documentation of care at the direction of the provider.
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
• Responsible for monitoring inventory and stock medications, narcotics, and emergency medications/equipment specific to the practice setting.
• Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results.

Minimum Job Requirements

Education

• High school graduate or equivalent required.
• Current American Heart Association (AHA) BLS certification required. Must maintain current certification.

Must possess one of the following:

a) Completion of an accredited Medical Assistant program.

b) Intermediate EMT or Paramedic Program with 3 years prior clinical experience required.

c) Structured military training which is clinical in nature per DD214.

d) Graduate of an Accredited School of Professional Nursing.

e) 3 years on the job training and successful completion of CHS Medical Group approved competency assessment.

Certification / License

Recognized/certified as a CMA or RMA by one of the following National Organizations:

• American Association of Medical Assistants (AAMA)
• National HealthCareer Association (NHA)
• National Healthcare Worker’s Association (NHCWA)
• National Center for Competency Testing (NCCT)
• American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT)
• National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA)

Physical Requirements and Working Conditions

Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity.

Preferred Job Requirements

Certification / License

National Certification Medical Association

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.