Job Description

Resumen

Elevate Your Career with TP

Join Us as a Bilingual Retention & Loyalty Expert!

At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.

Why TP?

With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people.

Responsabilidades

Your Role

As a Bilingual Retention & Loyalty Expert, you will:

• Provide exceptional customer support via phone.
• Solve customer inquiries efficiently and professionally.
• Maintain accurate records of customer interactions.
• Represent TP’s world-class standards in every conversation.

Requisitos

What We’re Looking For

• Language Level: Advanced English B2+/C1
• High School Diploma (physical copy required).
• Availability: Training Schedule: Monday – Friday, 8AM – 5PM
• Operations Schedule: Work shifts 11:00 AM – 8:00 PM | 2 days off | 40 hours per week

Benefits

• Earn up to +$6’200.000* and reach your financial goals with the TOP Team.
• Receive a $2’000.000 hiring bonus* to help you hit your financial goals. Your passion deserves an extra!
• Pocket a $1’200.000 tenure bonus* that provides unique opportunities for financial growth and success.
• Earn a performance bonus of up to 15%* that reflects your commitment.
• Career Growth: 80% of our leaders started in entry-level positions. Your potential has no limits here!
• Work-Life Balance: A full-time schedule (40 hours/week) with structured shifts and two days off.
• World-Class Training: Continuous learning and development programs designed to fuel your success.
• Multinational Experience: Be part of a global company with a diverse and inclusive culture.

Location

Bogotá, Connecta Ac. 26 #92-32

Terms and conditions apply.