Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific. We offer exclusive member benefits, events, and experiences at Accor properties across the region. We have been growing steadily for over 30 years with a team of 900+ employees supporting more than 460,000 members.
Full-time opportunity - 40 hours per week, Mon-Fri, during business hours
Monday, 19th of January, paid training for 1 week
3,80,000 CTC p.a + Commissions + Employee Discounts.
About the Company
Accor is the largest Hotel Group in the Asia Pacific, offering accommodation options ranging from Economy to luxury and lifestyle, across 40+ brands, including Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.
Our Business
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific, supporting a paid membership base of over 460,000 smart travellers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.
We are thrilled to launch our brand-new product, Explorer, with enhanced benefits on October 1. This is Accor Plus’ biggest change in over 30 years of business, making it the most exciting time to join us.
About the Role - Loyalty Sales Consultant
In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award-winning, paid Loyalty Membership Program. More specifically, you will:
Make outbound calls to customers who have stayed at an Accor hotel
Use Accor Plus sales methodology to discover needs & close sales
About You
You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and taking pride in delivering unforgettable experiences to our loyal members
Strong communication skills with the ability to adapt to different customers
Active listening and a genuine interest in understanding customer needs
Excited about working in a sales environment, with uncapped commissions
Proficiency in CRM software and basic computer skills
Proven experience in sales, customer service, or a related field, preferably in the hospitality or travel industry
Able to start paid training, in office, on Monday, the 12th of January, from 10:00 am until 5:00 pm for 1 week, and then work from our Mumbai Andheri (E) office, 40 hours a week (Mon-Fri).
Why Us?
Enjoy comprehensive support with our paid in-house training program, along with ongoing training and coaching from our supportive managers. Other benefits include
Set rosters during business hours, no weekends or late nights
Monthly pay, including your uncapped commission!
Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Office Address:
Accor Plus, Unit No 309, 3rd Floor, Hubtown Solaris, OPP Teli Gali Signal, Andheri East, Mumbai- 400069.
Should have a strong command of the English Language.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
