Job Description

Resumen

We’re looking for a Loyalty Expert. You will be responsible for providing exceptional customer care across multiple channels by addressing inquiries, resolving needs, and fulfilling requests with a focus on retention. You must maintain a direct and kind relationship with each customer to increase effectiveness and loyalty.

Responsabilidades

Who you are:

• Keep every customer engaged with a direct and friendly touch.
• Help customers find the perfect products and services to fit their needs, promoting the client’s offerings with ease and expertise.
• Handle sensitive customer data with utmost care and confidentiality.

Requisitos

The TOP Team is all about:

• Using your advanced English proficiency to communicate effectively and grow in a global environment.
• Approaching every challenge with a positive attitude and deliver smart, efficient solutions.
• Being proactive, responsible, empathetic, and confident, always one step ahead.
• Listening closely, capturing every detail to ensure nothing slips through the cracks.
• Having a high school diploma and at least six months of experience in sales.

Let’s talk about benefits:

• Score up to a 25% performance bonus*. Your hustle, your rewards!
• Enjoy getting a meal card* to keep you fueled and ready to go!
• Receive a loyalty bonus* to help you hit your financial goals.
• Have a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.
• Enjoy consistent pay with full coverage and benefits because we’ve got your back.
• Start strong with paid training. Get paid while you grow!
• Enjoy exclusive brand discounts and all the perks of being part of our crew.

*Terms and conditions apply

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!