Job Description
What Makes Someone Successful in This Role?
Our best team members are:
- Warm, outgoing, and genuinely welcoming
- Passionate about hospitality and guest service
- Reliable and self-motivated
- Calm under pressure during busy periods
- Team-oriented and willing to jump in wherever needed
- Detail-focused with strong standards for cleanliness and presentation
- Creative and enthusiastic about food, cocktails, and guest experiences
- Comfortable multitasking between bartending, food preparation, and guest interaction
- Professional in appearance, communication, and attitude
- Able to anticipate guest needs before being asked
Key Responsibilities
- Prepare and serve cocktails, beer, wine, and non-alcoholic beverages responsibly and professionally
- Prepare and present food items according to brand and hotel standards
- Create a welcoming, engaging lounge atmosphere for guests
- Maintain cleanliness and organization of the bar, kitchen, and lounge areas
- Monitor product quality, freshness, and inventory levels
- Follow all food safety, sanitation, and responsible alcohol service guidelines
- Assist guests with menu recommendations and local area knowledge
- Accurately operate POS systems and handle transactions
- Work collaboratively with hotel departments to deliver exceptional guest experiences
- Support opening, closing, stocking, and prep procedures
Qualifications
- Previous bartending, restaurant, hospitality, or customer service experience preferred
- Knowledge of cocktails, beer, wine, and basic food preparation is a plus
- Ability to work evenings, weekends, holidays, and high-volume event periods
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 pounds
- Must meet all applicable age and certification requirements for alcohol service
Why Join Our Team?
- Work in a highly respected, award-winning hotel environment
- Positive, team-focused culture that values people and service
- Opportunity to be creative and contribute ideas
- Flexible scheduling
- Employee hotel discounts and food & beverage perks
- Growth and development opportunities within hospitality
If you enjoy creating memorable guest experiences, working with an upbeat team, and taking pride in delivering exceptional hospitality, we would love to meet you.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
