Job Description

Position Summary: To oversee Lounge operations which include all beverage service for both bar and restaurant areas. Additionally, to maximize profitability, control costs, and ensure Ethan Allen Hotel quality standards are met while providing 100% guest satisfaction.
Essential Duties and Responsibilities:
• Manage the day-to-day beverage and food service activities of bar/lounge and restaurant outlets.
• Accurately prepare all drinks and spirits ordered by guests.
• Prepare the bar for service.
• Properly stocking all items needed for service.
• Attend pre-meal with attending kitchen staff for specials and menu additions.
• Greet guests at bar and tables and take all food and drink orders.
• Assist in preparing Seasonal/Daily Cocktail list conforming to the trends.
• Maintaining proper sanitation of Bar areas.
• Observing and enforcing TIPS guidelines.
• Abiding by all Rules and Regulations set forth by the State of Connecticut and Liquor Commission.
• Enter orders into Micros system.
Hotel Specific Essential Functions:
• Ability to stand for 8 to 10hrs length of time.
• Ability to lift 50 lbs. with assistance as needed.
• Ability to bend frequently during a shift.
• Ability to hear and verbally communicate to all customer requests.
• Flexibility to perform job responsibilities outside of this job description that may require assisting other departments in their regular functions.
• Ability to comply with all hotels policy and procedures.
• Willingness to work weekends, holidays, and/or flexible hours.
• Comply with hotel policy regarding attendance and attire.
Technology and Equipment:
• POS System/Micros System