Accor

Lounge Attendant

Accor  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport.

The Lounge Attendant’s role is to maintain a clean, welcoming, and hygienic environment in the transit lounge by promptly clearing and resetting tables, removing used tableware and supporting the overall guest experience.

Key Responsibilities

  • Promptly clear tables of used crockery, cutlery, glassware, and other items after guest use.
  • Wipe down and sanitize tables and seating areas to maintain cleanliness and hygiene standards.
  • Transport used tableware to the dishwashing area and ensure proper segregation of items.
  • Assist in resetting tables with clean tableware and napkins as required.
  • Monitor lounge areas for cleanliness and respond quickly to any spills or messes.
  • Support the food and beverage team by replenishing service stations with clean items when needed.
  • Follow all health, safety, and hygiene protocols in accordance with airport and company standards.
  • Provide courteous and professional service to guests when approached.
  • Report any maintenance or safety issues to the supervisor immediately.

Qualifications

  • Basic communication skills
  • Good physical stamina and ability to perform repetitive tasks.
  • Attention to detail and commitment to cleanliness.
  • Ability to work independently and as part of a team.
  • Flexibility to work shifts, including weekends and public holidays.

Additional Information

  • 5 day work week
  • 44 hours per week
  • Eligible for overtime allowances
  • Uniform and training provide
  • Competitive benefits
  • Travel-related perks.
  • Uniforms provided.
  • Training and career development opportunities.
  • Supportive and multicultural work environment.

Our culture of inclusion welcomes everyone regardless of race, gender and background.

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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