Job Description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Bureau of Alcoholic Beverages and Lottery Operations

Opening Date: September 29, 2026

Closing Date: October 13, 2026

Grade / Admin Unit: 20 / Professional/Technical

Job Class Code: 0585

Salary: $20.68 - $28.88/Hourly

Position Number: 016800019

Location: Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

JOB DESCRIPTION:

This position is responsible for ensuring the security of Maine Lottery games through audits, investigations and security process management. Specifically reviewing lottery sales transactions, retailer activity and system processes to ensure all security processes are being followed and the systems are secure. This is investigative and protective services work in developing and implementing security processes for Maine Lottery games. Work includes establishing, determining, and implementing security standards; conducting investigations; performing gaming systems testing; overseeing the storage, distribution, and accounting for all lottery tickets; and serving as liaison to field representatives, gaming contractors, law enforcement, and lottery retailers related to security and operations. In addition, the position is also responsible for working with building control to report concerns with HVAC, elevator outages and other building related concerns. Work is performed under limited supervision.

TYPICAL DUTIES:

• Conducts security audits of the gaming system vendor’s facilities and processes to ensure compliance with security standards set forth by the Maine Lottery and Multi State Lottery Association.
• Conducts security audits of the Maine Lottery processes to ensure facilities and processes meet all requirements of the Maine Lottery and Multi-State Lottery Association to maintain the highest security and integrity of the lottery.
• Authorizes payment of high tier winning tickets after completing security checks to ensure authenticity of tickets and prevent fraudulent claims.
• Coordinate with agencies or vendors for building maintenance, HVAC, Parking issues or other related building operations
• Writes and submits reports to document findings and make recommendations associated with lottery ticket security, gaming systems, and internal control systems.
• Organizes equipment and security for drawings including transport, set-up, and conduct of drawing to ensure drawings are conducted fairly and in accordance with established standards.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of applicable lottery operations laws, rules, regulations, policies, and procedures.
• Knowledge of general practice, principles, and objectives of lottery ticket security operations.
• Knowledge of the principles, methods, and techniques of investigation and evidence collection.
• Knowledge of security and game testing and evaluation procedures.
• Knowledge of recordkeeping techniques.
• Knowledge of basic information technologies systems.
• Ability to prepare and complete complex reports.
• Ability to deliver presentations and testimony.
• Ability to gather, analyze facts, reach logical conclusions, and make sound decisions/recommendations.
• Ability to communicate effectively.
• Ability to write clearly and effectively.
• Ability to obtain and retain a valid Maine driver’s license.
• Ability to use applicable computer programs.

MINIMUM QUALIFICATIONS:

Four (4) years education, training, and/or experience in fraud investigation, security operations, or inventory control and operations.

APPLICATION INSTRUCTIONS:

Please submit a cover letter along with a current resume and three (3) professional references.

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print one HERE

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.