Job Description

Parking Lot Auditor – Cleveland, OH

Location: Multiple hospitality properties in Cleveland

Base Pay: $18.00 per hour (Depending on property)

Job Type: Full-Time or Part-Time

Schedule: Day, evening, overnight, weekend, and holiday shifts

Status: Non-Exempt

The posted pay range reflects the hourly wage Parking Management Company reasonably expects to pay for this position at the time of posting.

If the position covers properties with different starting rates, the posting must instead provide the actual minimum and maximum hourly wage range PMC reasonably expects to pay.

Join the PMC Team

Parking Management Company (PMC) is hiring a dependable, detail-oriented Parking Lot Auditor to support hotel self-parking operations.

This position monitors parking activity, completes vehicle and revenue audits, maintains accurate records, assists guests, and helps keep the parking facility safe, clean, and organized. The ideal candidate is comfortable working independently, using computers and parking systems, and remaining alert throughout an overnight shift.

What You’ll Do

• Issue parking tickets, process payments, and accurately track receipts and related records.
• Complete shift reports, vehicle counts, ticket logs, revenue reports, and other required documentation.
• Report errors, discrepancies, and unusual activity promptly.
• Record vehicle information, organize keys when applicable, and maintain accurate parking records.
• Regularly inspect the parking area and report hazards, suspicious activity, parking violations, and security concerns.
• Follow all safety and incident-reporting procedures.
• Keep the parking area, booth, and workstation clean and organized.
• Report damaged equipment, lighting problems, debris, and other hazards.
• Assist guests with payments, parking questions, and directions.
• Communicate clearly and professionally with guests, team members, supervisors, and clients.
• Maintain dependable attendance and arrive prepared for scheduled shifts.
• Follow company and property policies.
• Maintain a professional appearance and attitude.
• Perform other job-related duties consistent with the position’s responsibilities and operational needs.

Knowledge, Skills, and Abilities

Qualifications

• High school diploma or GED preferred.
• Previous parking, auditing, cash-handling, hospitality, or customer-service experience preferred.
• Basic math and computer skills.
• Strong attention to detail and organizational skills.
• Ability to maintain accurate written and electronic records.
• Strong communication and customer-service skills.
• Ability to work independently and make sound decisions.
• Availability to work assigned days, evenings, overnight shifts, weekends, and holidays.

Licenses & Background Requirements

A valid driver’s license and an acceptable motor vehicle record are required only when driving is an essential function of the assigned position.

After a conditional offer, applicable background and motor vehicle record checks will be conducted in accordance with federal, state, and local laws.

Physical Requirements & Work Environment

This position requires the ability to:

• Stand and walk for extended periods.
• Move throughout parking lots, garages, booths, and hotel areas.
• Lift or carry up to 50 pounds when required.
• Work indoors and outdoors in varying temperatures and weather conditions.
• Work safely around moving vehicles, traffic, noise, and parking equipment.
• Use computers, mobile devices, payment systems, and two-way radios.
• Remain alert to changing safety and operational conditions.

Physical Requirements

The essential functions of this position may require standing and walking for extended periods; running or moving quickly when appropriate and safe; frequently entering and exiting vehicles; bending, reaching, and using stairs; lifting or moving items weighing up to 50 pounds; and working outdoors in varying weather conditions.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would create an undue hardship. Applicants who require an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable law. Company-issued equipment may be provided when applicable.

Compensation and Benefits

Benefits vary based on employment status, scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work

Wage-and-Hour Compliance

This is a non-exempt position. PMC complies with applicable minimum-wage, overtime, meal-period, rest-period, and recordkeeping requirements. Employees will receive overtime and other required compensation in accordance with State and federal law.

PMC also maintains workers’ compensation coverage as required by law.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period.