Job Description

At Heartland Mutual Insurance, we’re more than just a company — we’re a community.

Proudly rooted in Ontario and Nova Scotia, we’re driven by a bold vision: to be the Best Mutual. Our team of passionate professionals doesn’t just follow the norm — we challenge it. We think differently, aim high, and deliver on our promise with a personal touch.
Here, you’ll be part of a culture that values authenticity, embraces change, and empowers you to make a meaningful impact every day. Together, we bring our purpose to life by living our values and putting people first.

What you will do...
• Working out of your home-based office you will provide detailed farm, commercial and residential inspections.
• You must have a willingness to work on a flexible schedule and travel as needed. A valid Ontario driver's license and an exceptional driving record are required. A company vehicle and all work-related equipment will be provided.
• Organizing and carrying out inspections to evaluate properties and report on-site observations for insurance underwriting purposes. Identifying and analyzing hazards and critical issues, measuring buildings, and taking photographs, as well as inspecting features, such as fire prevention systems, heating equipment, and fuel storage tanks.
• Develop and submit electronic reports, complete with thermal and digital imagery as well as recommendations to underwriting.
• Follow up on requirements to ensure completion.
• Conduct internal and external risk assessment inspections.
• Develop and maintain fully documented inspection files.
• Participate in on-going training and continuous education.
• Provide education/awareness sessions to all key stakeholders.
What you will bring...
• Strong oral and written communication skills, including report writing.
• Proficient in the use of Microsoft Word and Excel.
• Post-secondary education and/or trade
• General knowledge of electrical, mechanical and/or construction, W.E.T.T knowledge and fire knowledge would be an asset.
• Farming background is an asset.
• Previous experience in risk management and/or loss control is an asset.
• Must be a self-starter and work well independently.
• Education/courses relevant to risk management, valuation and/or other insurance accreditation will be an asset.
The salary range for this role is $62,000 - $93,000. The salary for the successful candidate will be determined by various factors including but not limited to an individual’s relevant experience, knowledge, skills, along with internal equity, and market considerations.
What we offer...
In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and to enjoy the benefits of working from home.
Intrigued? We can’t wait to hear from you!

What’s in it for You:
• A Supportive Team: We’re not just a workplace, we’re a community. We are small but mighty, we believe in the power of connection, purpose, and belonging.
• Comprehensive Total Rewards: Enjoy a competitive compensation package made up of base salary and bonus, health and wellness benefits, pension plan, paid time off, and so much more.
• Inclusive Culture: Work in an environment that embraces diversity, equity, inclusion and belonging.
• Career Growth & Development: Take advantage of continuous learning opportunities and stretch assignments.
• Make an Impact: Play a key role in helping customers navigate challenging situations with empathy and expertise.

This job posting is for an existing vacancy within Heartland.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

We do not use artificial intelligence or automated decision-making tools in any part of our hiring process. All applications are reviewed by our Talent Acquisition team to ensure fairness and transparency.

At Heartland Mutual Insurance, you’re empowered to thrive. Whether it’s your career, your well-being, or your future, we've got you covered.