Job Description

The Hilton DFW Lakes Executive Conference Center has an opening for Loss Prevention Officers. Officers work four days, 10 hours.

PM Shift is 12:00 to 10:00. The Deep night shift is 10:00 pm to 8:00 am.

Responsibilities and Duties

• Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
• Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
• Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
• Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
• Work with outside agencies (i.e., police) cooperatively
• Coordinate emergency situations
• Investigate duress alarms and comply with respective procedures.
• Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
• Resolve safety hazard and emergency medical situations.
• Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
• Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
• Patrol parking lots and grounds
• This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.

Benefits

We offer an excellent benefits package including:

• Medical, dental, vision prescription, and life coverage
• Vacation and holiday pay
• Free employee dining meals
• Free Parking
• Outstanding Team Member Travel Discount Program
• Employer matched 401-K plan

Requirements

Qualifications and Skills

Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.

Must be TABC and CPR Certified.