Job Description

SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 09:30 - 18:00; Tue 09:30 - 18:00; Thu 10:00 - 18:30; Fri 10:00 - 18:30; Sat 09:30 - 18:00

About the role

As a Loss Prevention officer here at Victoria’s Secret you’ll play a key part in the team, focussing on protecting people, product and property. Through liaising with the Senior Leadership team in store and your Line Manager you will own the Loss Prevention process in store and help map out its future, with the people and product at the core.

• Open eyes and ears - Responsible for all store security solutions, supporting with internal investigations and handling theft cases with professionalism and discretion
• Relationship Management - You’ll develop and maintain great relationships with local police, assisting in the implementation of local crime reduction partnerships
• Tools for the trade - You will use all available security equipment and information to support the store by deterring, detecting and controlling any potential criminal activity through monitoring and identifying theft
• Train and engage - You will train new and even existing staff members in areas of Loss Prevention disciplines and engage with the Senior Leadership teams in store to keep Company Prevention Standards adhered to
• Sharing to inform - Keeping store teams and LPO team connected and informed of all Security policies and initiatives

About you

• The voice of reason - You have the ability to remain calm and collected, no matter what is going on around you. People know you as communicative, respectful and proactive
• Safety doesn’t hurt - You deliver an effective visual deterrent in store, knowing, preempting and checking high risk areas, dealing with safety and security incidents
• Team Player - You are flexible, supportive and contribute to a positive working environment for all team members
• Fast for the win - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
• Collaborate with purpose - You engage with purpose, collaborating with and developing with your peers
• Customer focussed - You keep the customer in mind with all activity, engaging where necessary
• You may or may not have previous experience within a retail environment, which while is preferred it is not essential as full training will be given

Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.

We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.

We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.

So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.