Job Description

The Loss Prevention Associate will be responsible for reviewing and maintaining the store’s security system, conducting surveillance of all areas including perimeter checks, ensuring cycle counts are completed, presenting tips at team meetings and associate orientation, and assisting in investigations with corporate security. Travel to other store locations may be required for investigations. Wage range: $18.50- 23.00/hr.

• Use loss prevention tools to investigate internal cases
• Build and record cases to support findings and conclusions
• Conduct investigations of theft
• Audit inventory and keep a record of any shortages
• Apprehend shoplifters according to company regulations
• Review and maintain the store’s security system
• Ensure surveillance equipment stays operational
• Monitor video feed and occasionally test surveillance systems
• Conduct surveillance of all areas, including perimeter checks
• Caution against theft on the floor by observing patrons
• Partner with management to build loss prevention awareness
• Interview employees during investigations
• Travel to other store locations as required for investigations
• Present tips at team meetings and associate orientation
• Work with police and other legal entities after the investigation is finished

• Trade Certification or College Diploma
• 2-5 years experience
• First Aid and CPR Certification: Valid certification in first aid and CPR may be beneficial, especially if the specialist is required to act as a first responder to medical situations while on duty
• Strong Attention to Detail: Ability to work with high attention to detail and a sense of urgency in conducting investigations and implementing security measures
• Communication Skills: Capability to effectively communicate with individuals of various backgrounds, including employees, customers, and law enforcement, to gather information and convey security protocols
• Microsoft Office Proficiency: Intermediate skills in Microsoft Office applications for report writing, documentation, and data analysis
• Experience in Investigations: Previous experience in conducting investigations, preferably in the context of loss prevention, security, or law enforcement
• Loss Prevention or Policing Experience: Prior experience in a loss prevention role or a background in law enforcement to understand security protocols and investigative procedures
• Driver's License: Possession of a valid Class 5 Driver's License, which may be required for travel to other store locations for investigations
• Surveillance Experience: Familiarity with surveillance equipment and techniques, including monitoring video feeds and testing surveillance systems
• Inventory Control Knowledge: Understanding of inventory control processes and experience in auditing inventory and recording shortages
• Industry Knowledge: Knowledge of building supplies or relevant industry products, as well as an understanding of retail loss prevention best practices

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.