Job Description

Entity:

Finance

Job Family Group:

Finance Group

Job Purpose

Systematically review trends to identify losses borne out of theft/fraud and/or process breakdown in the Customer and Product business, including BPME, Loyalty and BP Plus Card.

Provide detailed analysis and insight into root causes of Retail loss/fraud/theft and present these to Business Partners and Control collaborators across the BP Business.

Key Accountabilities

• Develop and utilise tools, provide a detailed level of insight through root cause analysis on why loss and/or fraud/theft have occurred and present findings to applicable business units.
• Develop suitable controls/and or rule sets to prevent reoccurrence of known fraud/theft incidents.
• External benchmarking and keeping abreast of industry innovations and guideline.
• Ensure suspicious/fraudulent and loss metric reporting is accurate and timely.
• Lead investigations into suspected Retail fraud/theft/misconduct.
• Identify continuous improvement opportunities in the Loss Prevention Analyst role to ensure maximum value in Loss Prevention processes.
• Actively build working relationships with key Collaborators to enhance the Loss Prevention and Audit Team’s reputation and provide exceptional value by addressing key issues that affect them.
• Demonstrate personal responsibility for the safety and well-being of everyone.

Key Challenges

• Providing expert analysis to the Retail business to enable them to reduce loss and/or minimise incidents of fraud/theft.
• Translating data into key insights to provide meaningful information to collaborators.
• Applying a commercial and innovation lens to all Loss Prevention activities.
• Handling sensitive and/or confidential information.
• Managing data, information and activity relating to a large number of retail sites.

Any Other Relevant Information (Particular reference to planning (nature and impact), scope of impact (Team, BU, Segment, BP globally etc.)

The Loss Prevention Analyst must be able to plan weekly & monthly activities, but be agile in their thinking to change activities as required by the Retail business or as data analysis dictates. They must also be able to substantiate why the required deviation in activity set needs to occur.

This role also requires interaction with senior collaborators in the Retail business and therefore verbal and written communication must be adaptable to the various levels of management.

Relationships:

• GBS and BP Control
• BP BPME Product Owner
• BP Loyalty Product Owner
• BP Card portfolio Team
• BP Finance

Qualification & Experience and Competencies

• Degree level or equivalent experience in a finance or related field desired
• 4+ year’s business experience in a Finance, Loss Prevention or Retail role
• Self-starter with the ability to influence senior collaborators and nurture key relationships.
• Strong commercial thinking & sound judgement
• Understanding of Retail Operations and back office control activities.
• Uncompromised attention to detail and strong transactional data analytical skills.
• Previous investigation experience would be an advantage.
• Intermediate to advanced knowledge of MS Excel and PBI
• Knowledge of SAP and BOSS

Value & Behaviours

Select the appropriate indicators to be used in the assessment process (reference DPIG).

Safety

Respect

Respect priorities of the business change and be agile to adapt to these changes

Excellence

Critical that all analysis and/ or written reports be error free

Courage

Courage to speak up or advance issues that may relate to more senior employees

One Team

Mindset

Own your success 

• Responsible for delivering innovative business outcomes  
• Seeks opportunities to improve and digitize process delivery  
• Adheres to safe and ethical work practices 

Think big 

• Actively builds own knowledge, capabilities and skills for the future 
• Values teamwork and collaborates to achieve results 

Be curious 

• Willing to suggest new ways of working, processes and technologies 
• Ensures the delivery and improvement of digital solutions to benefit customers 

Effortless customer experience 

• Understands customer needs and delivers digital seamless self-service customer experiences 
• Fosters cross-functional collaboration in support of One Finance 

Digital first 

• Applies creative digital solutions to solve problems 

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Accounting for financial instruments, Accounting for financial instruments, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Commercial assurance for external reporting, Communication, Creativity and Innovation, Credit Management, Curiosity, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Automation, Digital Fluency, Financial Reporting, Influencing, Internal control and compliance, Long Term Planning {+ 4 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.