Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
West Bend is looking for a Loss Control Representative to join our growing team!
As a Loss Control Representative - Northern Michigan, you will be responsible for the region of Grand Rapids, MI, east to Port Huron, MI and the northern regions above. You will conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may be conducted in-person, and occasionally on a weekend.
The internal deadline to apply is 10/15/2026. External applications will be accepted on a rolling basis while the position remains open.
This position is field based, covering the region of Grand Rapids, MI east to Port Huron, MI , and the northern region above and involves working from your home office. The ideal candidate should either reside in this region or be willing to relocate to serve this area.
· 3-5 years of experience in safety and health
· Proficient with Microsoft Office, including Word, Excel and PowerPoint
· Proven interpersonal, presentation, marketing, oral and written communication skills
· Problem solving, critical thinking, active listening, negotiation and decision-making skills
· Valid Drivers License
· Bachelor’s degree in safety, Risk Management, loss control, insurance or related field
· Designation in safety, health or insurance (CSP, ASP, ARM, CRM, CIC, CPCU, etc.)
Light physical demand in an office setting with duties being performed while sitting or standing. Must be able to use computers and other office equipment, complete forms and documents, and communicate over the telephone and in person. Work is performed at various times and long days. Ability to walk
The salary range for this position is $68,933 - $108,087
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
West Bend offers a comprehensive benefit plan including but not limited to:
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners. This reputation for excellence is recognized not only by our policyholders, but by the insurance industry itself. West Bend has been rated A (Excellent) or better by A.M. Best since 1971. West Bend is also consistently ranked at the top by thousands of insurance agents nationwide in an ease-of-doing-business survey conducted annually by Deep Customer Connections, Inc.
Over 130 years ago, a fire roared through the city of West Bend, WI. This tragedy was one of the worst for our community and touched the lives of many people. Because of that fire, our company was formed. And even then, we began to show that something good can come from something bad.
Over time, people have come to expect this of us. To call with problems and leave with solutions. As time passes, things change. But not our reason for being.
At the core of everything we do lies a simple premise. A sincere desire to help our customers through problems and adversity. To make sure that positives come from negative situations. To step up when you need us. To do the right thing.
The worst brings out our best. ®
That's The Silver Lining. ®
