
The Occupational Safety Division is seeking a detail-oriented Loss Control Representative to join our team as an adjuster specializing in tort and liability cases. In this critical role, you will be responsible for investigating, analyzing, and resolving claims, ensuring fair and timely outcomes for all parties involved. Your expertise in risk assessment and loss prevention will play a vital role in safeguarding our organization while delivering exceptional service on behalf of the Texas Department of Transportation. If you are a proactive problem-solver with skills in navigating complex situations and working with other team members, we invite you to apply.
Stassney Campus https://youtu.be/u42vEZacDgA
****The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant’s work experience, education, skill level, and all other appropriate factors, and based on business needs.
At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)
Loss Control Represent IV and V
Investigates and adjusts tort and liability claims against the Department. Evaluates the compensability and liability of cases. Makes independent decisions on claims and exercises settlement authority. Work requires contact with Department employees, law enforcement personnel, and the public. Work could require extensive statewide travel and/or travel in an assigned geographic area if required for a specific claim. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are handled at the occurrence and relayed to the supervisor or discussed in advance, when necessary.
Essential Duties
Loss Control Represent IV
Loss Control Representative V:
All the Above and:
Recommends risk avoidance, prevention, reduction and safety assessment measures to senior managers for the Department's risk management programs.
Minimum Qualifications:
Loss Control Represent IV
Education:
Bachelor's Degree in Business Administration, Insurance or related field.
Relevant work experience may be substituted for degree on a year per year basis Substitutions for Minimum Qualifications
Experience:
3 years claims adjusting.
Experience can be satisfied by full time or prorated part time equivalent.
Related graduate level education may be substituted for experience on a year per year basis.
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Must have a Texas Insurance Adjuster license in: All Lines OR Property & Casualty
Loss Control Represent V
Education:
Bachelor's Degree in Business Administration, Insurance or related field.
Relevant work experience may be substituted for degree on a year per year basis Substitutions for Minimum Qualifications
Experience:
4 years claims adjusting.
Experience can be satisfied by full time or prorated part time equivalent.
Related graduate level education may be substituted for experience on a year per year basis.
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Must have a Texas Insurance Adjuster license in: All Lines OR Property & Casualty
Competencies:
Loss Control Represent IV:
Considerable Knowledge of:
Auditing and investigative methods, practices and procedures
Contract claims, dispute resolutions and adjustments techniques
Applicable laws, rules, and regulations
Negotiation practices
Expert skill in:
Speaking to present images and ideas in a clear, concise, organized, and interesting manner to optimize audience understanding and keep the group focused
Preparing technical/statistical reports
Conducting investigations
Proficient skill in:
Public relations for maintaining effective working relationships with individuals and groups, both internal and external
Maintaining effective working relationships with others
Preparing and maintaining confidential and sensitive records, files, and reports
Training in a classroom, office, or field environment
Developing and giving presentations
Using computers, applicable programs, applications, and systems
Other Attributes:
Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Loss Control Represent V:
All the Above and
Extensive knowledge of medical terminology
Physical Requirements and Working Conditions:
Loss Control Represent IV or V:
Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
To view the MOS codes please click on link below and click on the appropriate occupational category.
The Texas Department of Transportation is an Equal Opportunity Employer.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Please click this link to read the information for applicants: Additional Applicant Information

The Texas Department of Transportation is responsible for maintaining 80,000 miles of road and for supporting aviation, rail, and public transportation across the state. TxDOT and its 12,000 employees are committed to working with others to provide safe and reliable transportation solutions for Texas by maintaining a safe system, addressing congestion, connecting Texas communities, and being a Best in Class state agency. Find out more at www.txdot.gov. “Like” us on Facebook, www.facebook.com/txdot ; and follow us on Twitter, www.twitter.com/txdot .