Job Description
London RPR Co ordinator
Location: London (field-based)
Hours: 35 hours per week
Salary: £30,880 + £3,000 London Allowance
Make a difference every day
At Rethink Mental Illness, we believe that everyone severely affected by mental illness deserves a better quality of life — and we work tirelessly to make that happen.
We’re looking for a London RPR Co ordinator to join our Advocacy service. This is a fantastic opportunity for a qualified advocate who is passionate about leadership, quality practice, and supporting others to thrive.
About the role
You’ll play a vital role in supporting the delivery of our London Relevant Person’s Representative (RPR) service, working closely with the London RPR Advocacy Manager.
You’ll provide day-to-day supervision, guidance and support to a group of RPRs, ensuring high-quality advocacy support for individuals across multiple London boroughs.
What you’ll be doing:
• Supporting and supervising RPRs in their day-to-day casework and practice
• Providing guidance on legal frameworks, quality standards and safeguarding
• Monitoring performance, identifying trends, and escalating concerns where needed
• Carrying out case audits and supporting service improvements
• Assisting with case allocation and service delivery planning
• Building strong relationships with internal teams and external stakeholders
• Promoting a culture of openness, learning and continuous improvement
About you
We’re looking for someone who is both people-focused and quality-driven, with the confidence to support others and address challenges constructively.
You will have:
• A qualification in advocacy (essential)
• Experience supervising or supporting colleagues in a practice-based environment
• Strong understanding of safeguarding and legal frameworks
• Excellent communication skills, with the ability to handle sensitive or complex situations
• Confidence in identifying and addressing performance or practice issues
• Strong organisational skills and the ability to manage competing priorities
• Good IT skills (including Microsoft Office and case management systems)
• Ability to travel across London
About the team
You’ll be part of a dedicated Advocacy service supporting individuals across Camden, Hackney, Islington, Richmond and Wandsworth, working collaboratively to deliver high-quality support to people who need it most.
What you’ll get in return
• The opportunity to lead and shape practice within a specialist advocacy service
• Ongoing training, development and reflective practice support
• A supportive and values-driven working environment
• The chance to make a meaningful difference every day
Ready to apply?
If you’re ready to take the next step in your advocacy career and support others to deliver outstanding services, we’d love to hear from you.
Apply today and help us create a better future for people severely affected by mental illness.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.
Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
