The Logistics Technical Officer, under RRM Project, supports the effective implementation of NRC’s logistics systems and procedures in the Country Office in Sana’a, with dedicated operational focus on the Rapid Response Mechanism (RRM) Project. The position ensures timely and compliant procurement, warehouse management, stock prepositioning, and emergency dispatch to meet the 72-hour response requirement. It plays a key role in maintaining operational readiness for sudden-onset emergencies such as conflict, displacement, and natural disasters. The role works closely with the Logistics Manager and coordinates with internal departments, suppliers, and humanitarian partners to ensure efficient logistics support. It also contributes to reporting, compliance, and continuous improvement of RRM logistics performance.
Ensure adherence to NRC policies, handbooks, guidelines, SOP’s, and donor requirements.
Implement delegated Logistics functions portfolio according to Plan of Action.
Conduct and follow up daily operational Logistics activities.
Support the administration of resources so that deliverables are achieved within set budgets, timelines, and standards.
Prepare and develop Procurement reports as required by Country/Regional Office.
Support in development of SOPs as requested.
Ensure proper filing of all support documents in line with NRC SSD policy.
Promote and share ideas for improvement of the Procurement function.
Perform other duties, as assigned by the Line Manager.
Promote the rights of internally displaced/returnees In line with the advocacy strategy.
Actively promote PSEA (Protection against Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of program intervention. This section should be revised whenever a new employee is hired or the context changes significantly.
Procurement and Framework Agreements
Support the Logistics Manager in establishing, managing, and monitoring Framework Agreements (FWAs), Long-Term Agreements (LTAs), and other procurement arrangements required for RRM implementation.
Ensure project and country procurement plans are developed, maintained, and regularly updated for all RRM-related activities and emergency preparedness requirements.
Coordinate supplier prequalification processes, market assessments, bid evaluations, and supplier performance reviews.
Ensure procurement activities are conducted in compliance with NRC Logistics Handbook, local SOPs, donor requirements, and applicable procurement procedures.
Monitor procurement trackers and ensure timely processing of procurement requests to maintain emergency response readiness.
Support procurement of RRM kits and related emergency supplies in accordance with approved specifications and quality standards.
Maintain close coordination with suppliers and service providers to ensure timely delivery and availability of emergency stocks.
Warehouse and Stock Management
Ensure proper implementation of warehouse management procedures in accordance with NRC Warehouse Management Policies and Procedures.
Manage RRM warehouses and prepositioned emergency stocks to ensure continuous operational readiness and compliance with the 72-hour response requirement.
Ensure proper documentation and filing of all warehouse transactions, including Goods Received Notes (GRNs), Stock Release Forms (SRFs), Waybills, Stock Cards, and Inventory Reports.
Monitor stock levels and initiate replenishment actions to maintain agreed minimum stock thresholds.
Conduct regular spot checks, cycle counts, and physical inventories to ensure stock accuracy and accountability.
Schedule and coordinate monthly, mid-year, and annual stock counts for all RRM warehouses.
Monitor storage conditions and ensure proper handling, preservation, and security of relief items.
Prepare monthly warehouse and stock movement reports and provide recommendations for stock optimization and operational improvements.
Emergency Dispatch and Transportation Management
Coordinate and supervise timely dispatch of RRM kits and emergency supplies to field locations in accordance with approved response activations.
Ensure all dispatches are properly documented and supported with complete transportation and delivery records.
Coordinate transportation arrangements with transport service providers and implementing partners to ensure timely delivery of assistance.
Monitor dispatch performance and contribute to maintaining NRC's commitment to the 72-hour response window.
Track dispatched items and ensure proof of delivery and stock reconciliation are completed in a timely manner.
Support emergency surge operations during floods, conflict-related displacement, disease outbreaks, and other humanitarian emergencies.
Operational Readiness and Coordination
Support NRC's role as RRM Lead Agency within the designated areas of operation through effective logistics coordination and preparedness planning.
Maintain contingency stock monitoring tools and emergency preparedness plans.
Coordinate with RRM implementing partners, UN agencies, suppliers, and service providers on logistics and stock management matters.
Participate in emergency assessments, response planning, and operational readiness exercises.
Consolidate warehouse, stock, procurement, and dispatch information for reporting purposes.
Prepare weekly and monthly logistics reports, stock status updates, procurement reports, and emergency response summaries.
Support compliance monitoring and ensure adherence to NRC policies, donor regulations, and RRM Standard Operating Procedures (SOPs).
Asset Management
Ensure that procedures outlined in the NRC Asset Management Manual are implemented and adhered to within the RRM project.
Support the registration, tracking, and periodic verification of assets assigned to RRM operations.
Conduct periodic physical asset verification and reconcile records with the asset register.
Ensure proper coding, tagging, transfer, and disposal of assets in accordance with NRC procedures.
Support area offices and project teams on asset-related matters as required.
Financial responsibility:
N/A
Resources responsibility:
Management of RRM prepositioned emergency inventories, designated RRM warehouse facilities, and field tracking registers
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
• Country Office Logistics, Finance, HR and Program Teams.
• Budget holders and programme staff in Area Office
• Area Office Logistics, Finance, HR and Program teams.
University degree relevant to the position, or extensive equivalent experience in the logistics sector.
Minimum of 3 years of experience working as a Logistician in a humanitarian/recovery context.
Experience working as a Support Function Officer or equivalent role within an INGO setup.
Previous experience working in complex and volatile contexts.
Documented results related to the position’s responsibilities.
Strong communication, interpersonal, and negotiation skills.
Excellent organizational, time-management, and teamwork abilities.
Knowledge about own leadership skills/profile.
Handling insecure environments
Planning and delivering results
Working with people
Analysing
Communicating with impact and respect
Coping with change
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.
We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.
We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.
Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.
NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.
In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.
To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.
