Job Description

The ROLE

As one of Australia’s most iconic retailers we have a rich history of being a curator of world-class brands. Our people are driven by the passion and desire to inspire our customers with seamless service and experiences Like No Other. We empower our people to take risks, grow as a community and ensure we leave a future legacy. With many different career pathways in our business, David Jones is the destination for you to thrive.

As a Support Team Leader, you will be empowered to help lead the support team and engage with stakeholders across the wider business to champion and coordinate stock distribution and facilities management.

What YOUR DAY LOOKS LIKE

• You will work with the Support Manager to coordinate the stock flow to the shopfloor including ticketing, hanging, security tagging and distribution
• You will ensure prompt and accurate payment to vendors within SLA using Logistics Inventory Management Systems
• You will monitor and facilitate access in store for contractor services including maintenance activities, permits to work, visitor access and associated processes
• You will advocate for workplace health and safety (WHS) to support a safe environment for workers, contractors, and customers
• You will coach and develop the Logistics team members to achieve desired results whilst celebrating success to ensure an engaged and productive team
• You will process shrinkage through reportable cycle counts and investigations, actioning negative stock on hand (SOH) and known shrinkage adjustments

What YOU’LL NEED TO THRIVE

• An ability to lead by example and unite the team through collaboration and engagement
• Superior organisation and prioritisation skills
• The ability to build and maintain relationships with a customer-focused mindset
• Adaptable and resilient to change
• Possess financial nous, analytical skills, and systems savviness
• Self-motivated and diligent
• Have an exceptional service mindset and adaptable communication skills

Why WORK FOR US?

• A competitive remuneration package and incentive scheme.
• Generous employee discounts across David Jones.
• A supportive, flexible and engaging environment that will support personal/professional development.
• Be a member of a company committed to sustainable practices
• Ongoing training and development to pursue individual ambitions
• Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.
• We are a Work180 endorsed employer, you can read more about the benefits of working for David Jones here.

Our RECRUITMENT PROCESS

• Quick Apply: Submit your CV and answer a few key questions to get started.
• Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.
• Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.

About US

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.