We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our offices in Lviv, Ivano-Frankivsk, Odesa is growing, and we’re looking for a Customer Service Representative to join our dynamic team.
We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team.
🔧 What You’ll Be Doing:
Communicating with customers daily via phone and email
Coordinating logistics and handling dispatch processes
Answering inbound calls from clients and vendors (a top priority)
Working with databases and internal systems
Providing friendly, helpful support to all customers
Performing other duties as assigned by the team or business needs
✅ What We’re Looking For:
Proficiency with computers (Microsoft Office is a plus)
Strong communication, self-organization, and problem-solving skills
Ability to work effectively in a fast-paced, high-pressure environment
English level: Upper-Intermediate or higher (spoken and written)
Work from one of our offices in Lviv, Odesa or Ivano-Frankivsk
A team player with a quick learning mindset
💼 What We Offer:
Shift schedule
Shift A: Monday–Friday (00:00–07:00 UA time
Shift C: Saturday–Tuesday (15:00–00:00 UA time)
Shift C: Monday–Friday (15:00–00:00 UA time)
A supportive, young team in a modern office with great transport access
Taxi covered for early/late shifts
Competitive salary (based on experience and performance)
Paid vacation and sick leave
🌟 If you’re ready to kickstart or grow your career in international logistics, love working in English, and want to be part of a fun, fast-paced team — we’d love to meet you!
Zelh combines outsourcing and automation into one easy-to-use, end-to-end solution. Give us any logistics business process and we’ll break it down into its component steps, map it to our proprietary framework, and run it for you with a combination of scalable human intelligence & best-in-class technology
Our focus is on providing cost-efficient, AI-enhanced remote staffing solutions tailored specifically for the logistics industry. We source top-tier talent exclusively from Eastern Europe, ensuring a team of highly skilled professionals with advanced degrees, strong English proficiency, and exceptional soft and tech skills. This approach helps our clients save up to 53% in operational costs while gaining access to a workforce capable of elevating their business processes.
By partnering with Zelh, logistics companies can navigate market uncertainties with confidence, enhance their competitiveness, and deliver superior services to their clients—all while optimizing costs and maximizing efficiency.
