Job Description

What You'll Do:

• Review purchase order and invoice discrepancies to ensure timely vendor payments and accurate accounting processes

• Support warehouse operations and implementation efforts by providing recommendations that help achieve on-time delivery and inventory fill rate targets

• Monitor warehouse management systems to maintain inventory accuracy, product integrity and reconciliation.

• Source products and negotiate pricing with domestic and global vendors

• Manage order fulfillment processes to support timelines for new store openings, refreshes, and existing franchise locations

• Drive continuous improvement initiatives focused on operational performance, efficiency, and cost reduction across the supply chain

• Identify, troubleshoot, and resolve vendor performance issues while maintaining strong day-to-day supplier relationships

• Collaborate cross-functionally with internal departments to support operational and business initiatives

• Support global franchise supply chain operations, including freight coordination, customs, and import/export logistics

• Maintain inventory control processes to ensure product availability and minimize stock shortages or overages

• Assist with forecasting, procurement planning, and supply chain reporting as needed

What We're Looking For:

• Ability to manage multiple priorities in a fast-paced, dynamic environment

• Strong interpersonal and relationship-building skills

• Excellent written and verbal communication skills with both internal teams and external vendors

• Self-motivated with the ability to work independently in a remote environment

• Strong analytical, organizational, and problem-solving skills

• Strategic thinker with a proactive approach to process improvement

• Proficient in Microsoft Excel, Word, and general business systems

• Experience managing vendor relationships, inventory processes, and warehouse operations

• Experience with NetSuite or similar inventory management/ERP & WMS systems

• Flexibility to support global clients and cross-functional teams across varying time zones

What We're Offering:

• 4% 401k match
• Significant equity grants in a rapidly growing organization
• Robust medical benefits
• Full remote work from any of our currently approved US states
• Monthly internet & phone stipend