Job Description

About Sanofi Tuas

At Sanofi Tuas, we are committed to chasing the miracles of science to improve people's lives. Our Singapore manufacturing site is a key node in Sanofi's global supply chain, delivering life-changing medicines to patients worldwide. We are looking for a dynamic and driven Logistics Supervisor to join our Warehouse & Logistics team and contribute to our mission of operational excellence.

The Logistics Supervisor is responsible for overseeing the end-to-end daily warehouse and logistics operations at the Sanofi Tuas site. This role requires a hands-on leader who can manage a team, coordinate with internal and external stakeholders, and drive continuous improvement initiatives in alignment with Sanofi's operational standards, GMP requirements, and HSE protocols.

Key Responsibilities

Operational Management

• Oversee and manage daily warehouse operations including inbound, manufacturing top-up, and outbound activities
• Ensure all warehouse activities are executed in compliance with GMP, HSE, and Sanofi operational standards
• Maintain the highest levels of tidiness, cleanliness, and organization across all warehouse work areas using the 5S methodology
• Ensure all warehouse equipment is maintained in good working condition and coordinate preventive maintenance as required

Team Leadership & Development

• Lead, coach, and develop warehouse team members to maintain high performance and operational readiness
• Provide structured guidance and training to support skill development and optimize individual and team performance
• Ensure all tasks are completed on time and in accordance with operational standards and SOPs
• Foster a culture of accountability, safety, and continuous improvement within the team

Stakeholder Coordination

• Coordinate on-site operations with external parties including vendors and 3PL providers
• Collaborate effectively with internal departments including Manufacturing, QA/QC, HSE, Engineering, and IT to ensure smooth operational flow
• Serve as the primary point of contact for all operational floor issues and escalations

Production Order Management

• Work closely with Manufacturing and Quality teams on daily Production Processing Order (PRO) management, including order processing, picking, packing, and delivery to the manufacturing floor
• Ensure timely and accurate fulfillment of production orders to support uninterrupted manufacturing operations

3PL Management

• Manage day-to-day operations with the 3PL provider, including material top-up from the bulk warehouse and return trips
• Monitor 3PL performance against agreed KPIs and SLAs; proactively resolve operational issues in a timely manner
• Process defect material applications and ensure timely closure of outstanding cases

Performance Analysis & Continuous Improvement

• Analyze operational data and reports to identify bottlenecks, inefficiencies, and improvement opportunities
• Recommend and implement initiatives to improve throughput, delivery performance, and operational efficiency
• Drive a culture of continuous improvement aligned with Sanofi's Lean and operational excellence principles

Compliance & Reporting

• Prepare and manage operational reports including Deviations, Non-Compliance Reports, HSE Incident Reports, Change Controls, Risk Assessments (RA), and Impact Assessments (IA)
• Develop, review, and implement Standard Operating Procedures (SOPs) to ensure consistent and compliant operations
• Ensure adherence to all regulatory, GMP, and site safety requirements

Inbound & Outbound Shipment Management

• Arrange and coordinate inbound and outbound shipments, including preparation of shipping documents such as packing lists, invoices, and permits
• Liaise with shippers, consignees, and freight forwarders to ensure timely and accurate shipment movements
• Support shipping validation processes and assist in data collection and report preparation

Inventory Management

• Manage inventory accuracy through regular cycle counts and stock reconciliation
• Handle administrative tasks including inventory adjustments and scrapping in SAP
• Ensure inventory integrity and compliance with site storage requirements

Systems & Digital Tools

• Perform and maintain proficiency in SAP (HANA) and Extended Warehouse Management (EWM) transactions
• Act as backup Key User for SAP/EWM within the team
• Leverage digital tools and data analytics to support operational decision-making

Key Performance Indicators (KPIs)

• Achievement of operational SLAs and delivery performance targets
• Inventory accuracy and cycle count compliance
• 3PL performance metrics and issue resolution timeliness
• Team development, training completion, and engagement
• Continuous improvement initiatives implemented and sustained
• HSE compliance and incident-free operations
  

Requirements

Experience

• Minimum 3–5 years of experience in warehouse or logistics operations in a supervisory role with direct team leadership
• Experience in a pharmaceutical, biomedical, or GMP-regulated environment is highly advantageous
• Proven track record in managing 3PL relationships and warehouse operations

Education

• Minimum Diploma, preferably in Logistics, Warehouse Management, Supply Chain Management, Engineering, or a related field

Skills & Competencies

• Strong leadership and people management skills with the ability to motivate and develop a team
• Excellent verbal and written communication skills in English (mandatory); proficiency in Mandarin is an advantage for effective communication with Mandarin-speaking stakeholders
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with Warehouse Management Systems (WMS) and SAP HANA/EWM is a strong advantage
• Strong analytical and problem-solving abilities with a data-driven mindset
• Demonstrated ability to independently lead an on-site operational team and engage with diverse internal and external stakeholders
• Proactive, hands-on, and a collaborative team player with a strong sense of ownership
• Committed to a continuous improvement mindset and operational excellence
  

Why Join Sanofi Tuas?

At Sanofi, we believe in Aim Higher, Act for Patients, Be Bold, and Lead Together We offer:

• A dynamic and inclusive work environment
• Opportunities for career growth and development
• A purpose-driven culture focused on improving patients' lives
• Competitive compensation and benefits
  

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!