Warehouse Operations & Client Liaison:
- Act as the main point of contact between warehouse operations and clients for all daily activities.
- Ensure timely and accurate communication regarding inventory status, order fulfillment, and operational updates.
- Monitor and resolve operational issues promptly to maintain service quality and client satisfaction.
- Coordinate with internal teams to ensure compliance with client requirements and service-level agreements (SLAs).
- Prepare and deliver regular performance reports and operational updates to clients.
WMS Management:
- Utilize WMS effectively to track inventory, manage inbound/outbound processes, and generate operational reports.
- Train and support team members in WMS functionalities as needed.
- Identify opportunities to optimize WMS usage for efficiency and accuracy.
Domestic Transportation Management:
- Oversee domestic transportation activities, ensuring timely and cost-effective delivery of goods.
- Collaborate with carriers and internal teams to resolve transportation issues and maintain service standards.
- Monitor transportation KPIs and implement improvements where necessary.
Cross-Border Trucking & Vendor Management:
- Handle sourcing and procurement for cross-border trucking services.
- Develop and maintain strong relationships with transportation vendors and service providers.
- Negotiate contracts and rates to ensure competitive pricing and reliable service.
- Monitor vendor performance and compliance with company standards.
The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.
With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.
As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.
Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.
Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.
We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.
We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.
