Job Description

Job Location: Region 1 - Amarillo Office-619 - Amarillo, TX 79102

Position Type: Full TimeEducation Level: High School

Job Category: TransportationSummary:

Supports grain merchandising and operations by coordinating daily freight activity, communicating truck and rail schedules, preparing shipment documentation, and helping ensure grain movements are completed efficiently, accurately, and in accordance with customer, carrier, and company requirements.

Essential Duties and Responsibilities

• Coordinates truck, rail, and other grain freight movements as directed by the merchandising team.
• Communicate daily with carriers, drivers, locations, customers, and internal teams regarding pickup, delivery, loading, and unloading schedules.
• Maintains trucking schedules and assists with adjusting schedules to meet customer, location, and company needs.
• Works closely with Grain Merchandisers to support logistics needs tied to grain purchases, sales, and transfers.
• Assists with monitoring shipment status and follows up on delays, missed appointments, documentation issues, or other service concerns.
• Helps verify freight rates, carrier information, shipment details, and invoice support documentation.
• Supports accurate entry and maintenance of logistics information in spreadsheet, accounting, and grain software systems.
• Provides professional customer service to producers, customers, carriers, and internal employees.
• Must maintain valid driver’s license and commercial insurability at all times.
• Other duties as assigned by management.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to climb or balance and talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus.

Lift Level: Light

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Required walking or standing to a significant degree; or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls.QualificationsCompetency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Attention to Detail - Completes work accurately and verifies documentation before processing.
• Problem Solving - Identifies scheduling, documentation, or service issues and communicates them in a timely manner.
• Oral Communication - Communicates clearly and professionally with carriers, customers, locations, and coworkers.
• Written Communication - Maintains accurate written records, shipment notes, and related correspondence.
• Dependability - Follows instructions, meets deadlines, and supports daily logistics needs with consistency.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Associate degree or equivalent related experience preferred; or six months to two years related logistics, transportation, agriculture, customer service, or administrative experience; or equivalent combination of education and experience.

Language Ability

Ability to read and interpret shipment documents, schedules, procedures, customer instructions, and company policies. Ability to communicate effectively with managers, coworkers, customers, carriers, drivers, and location personnel. Bilingual English/Spanish communication skills preferred but not required.

Math Ability

Ability to calculate basic figures and amounts related to weights, rates, miles, quantities, percentages, and freight charges. Ability to review numbers for accuracy and identify discrepancies.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have working knowledge of spreadsheets, email, accounting, transportation, and grain software systems.

Certificates and Licenses

Must maintain valid driver’s license and commercial insurability at all times.

Supervisory Responsibilities

This job has no supervisory responsibilities.