Job Description

Job Purpose:

Our Logistics Specialist has primary responsibility for controlling the efficient flow of goods, services and information from a point of origin through to customer placement in order to meet customer requirements. You will ensure the execution and continuous improvement of standard logistics processes and build relationships with strategic customers through logistics initiatives. In addition, you will identify problems and all relevant issues in straightforward situations, assess each using standard procedures and make sound decisions.

Responsibilities:

• Arrange and coordinate freight for outbound and inbound shipments to and from your facility
• Process more complex shipments: cross trained on all product lines, repairs, hand-carriers, material movements, drop-shipments, foreign to foreign shipments and project related shipments and project related shipments
• Communicate daily with various parties, including but not limited to freight forwarders, customers, brokers and relevant regions
• Interact and develop relationships with freight and logistics companies
• Coordinate with freight forwarders and customers to ensure timely delivery of all shipments
• Interface with key departments and personnel to ensure logistics requirements are met while maintaining up-to-date accurate and concise information flow
• Assist as necessary to resolve problems, such as discrepancies in documentation
• Communicate and escalate timely when problems may result in customer dissatisfaction, or outside management guides, performance guides and/or outside range KPI's
• Seek cost-effective shipping options, including both air and ocean carriers
• Provide pricing and delivery information in a timely manner
• Prepare all required documentation related to shipments
• Complete and maintain accurate shipping documentation for records retention
• Ensure COO and HTS information is accurate on all documentation
• Lead forwarder and broker oversight activities are compliant and timely within established KPI's
• Maintain/Generate invoices to ensure proper coding matches CI and produced timely
• Maintain, audit and apply finance coding to Outbound International Vendor Freight Invoices
• Work with spreadsheets and databases by entering data, pulling reports to create and maintain shipment status reports
• Know and understand standard Logistics SOP's and Desk Level work instructions
• Know and understand JDE Green Light Process as well as Outside JDE shipment process
• Review and understand Weatherford Trade Compliance Procedures Manual and all relevant processes
• Know and understand relevant Export tariff classification requirements and Export License determination for Production Optimization products
• Review and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
• Must understand and comply with all safety rules and company policies of Weatherford.
• Work assignments carried out to the highest quality level.
• Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.

Qualifications

• Min 4 years of international and domestic shipping and logistics experience or related experience in manufacturing
• Prior knowledge of US Export Controls, AES, Foreign Trade Regulations, Standard practices for handling international shipments, HTS, Import Customs and Logistics.
• Working knowledge of JD Edwards is preferred.
• Previous experience in customer service capacity within oil & gas or International Freight Forwarding is advantage

Skills:

• Strong attention to detail, with excellent follow-up.
• Good interpersonal and customer service skills with the ability to work well with internal and external customers.
• Efficient written and oral communication skills with the ability to work both independently and within a team environment.
• Ability to prioritize and complete tasks in a timely manner.
• Well organized, self-motivated, able to exercise independent judgment, and demonstrate good problem-solving skills.
• Intermediate to advanced computer skills, proficient in MS Office. (Excel, Word, Power Point, and Outlook).
• Must possess strong working knowledge of international shipping documentation and terminology (customers, commercial invoicing, tariff documentation etc.)
• Understanding of the US Automated Export System (AES)
• Understanding of US Export Controls, EAR, FTR, Incoterms and Import Regulations
• Understand and properly apply the US Harmonized Tariff Schedule (HTS) Codes

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