Job Description

Key Responsibilities

Logistics Management

• Monitor shipments and coordinate with customs, carriers, and vendors for timely delivery
• Prepare, review, and submit import/export-related documents
• Collaborate with vendors, customers, and internal departments for seamless delivery processes
• Negotiate competitive pricing and service agreements with vendors and carriers

Logistics Load Planning

• Route shipments using SAP WMS and schedule appointments at customer distribution centers And track both inbound and outbound shipments
• Secure capacity with truckload carriers and schedule pickups with Collect Customers
• Monitor EDI 214 updates, resolve daily logistics issues, and execute the freight payables process
• Assess opportunities for service level and cost improvements while ensuring carrier performance compliance.

Duties & Responsibilities

• Maintain positive team dynamics and support 3PLs and vendors in daily operations.
• Track and trace shipments daily to prevent delays and support urgent business needs.
• Ensure quick and precise system execution for Samsung product deliveries.
• Coordinate special projects and additional services as required.
• Support inter-departmental initiatives and collaborate with 3PLs for critical shipments.
• Adhere to federal, state, and local regulatory guidelines in logistics operations.
• Analyze delivery requests, select optimal appointment times, and schedule requests based on optimization metrics.
• Partner with internal teams (demand fulfillment, SCM, warehouse operations) to plan and schedule customer shipments.
• Secure capacity with truckload carriers based on advance forecasting data.
• Schedule and plan customer routed freight.
• Continuously track and trace all inbound/outbound shipments.
• Obtain and analyze rate quotations from transportation carriers.
• Resolve immediate concerns related to customer issues for loads in transit.
• Execute the freight payables process and complete opportunity assessments for service level and cost improvements.
• Ensure accountability for carrier performance.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Supply Chain Management, Logistics Management, Economics, or a related field (or equivalent experience).
• 2–3 years of experience in transportation planning, scheduling, or operations; global logistics experience is advantageous.
• Proficiency in SAP, Excel, and TMS systems.
• Prior experience with Transportation Management Systems (TMS) is a plus.
• Knowledge of transportation operational terms and best practices.

Technical & Soft Skills

• Intermediate knowledge of MS Office, particularly Excel.
• Working knowledge of TMS and SAP WMS is a plus.
• Strong analytical skills to interpret complex datasets and present insights to stakeholders.
• High attention to detail, reliability, and strong motivational and leadership abilities.
• Experience working with diverse cultures and teams.
• Excellent written and verbal communication skills for status updates and logistics matters.
• Ability to prioritize multiple projects simultaneously while meeting deadlines.
• Ability to work independently and take initiative in a fast-paced environment.

Physical/Mental Demands & Conditions

• Work is performed in an office environment with occasional periods of time-sensitive stress.
• Requires the use of a computer keyboard and video display terminal.
• May involve additional hours beyond the standard schedule as needed.