Key Responsibilities
Inventory Management:
- Track and manage the real-time stock levels of all active, blank, and personalized card types.
- Implement and enforce protocols for storing and managing received, printed, and personalized cards, maintaining accurate tracking logs and chain-of-custody documentation.
- Conduct regular and comprehensive reconciliation of physical inventory against system records to ensure 100% accuracy and prevent discrepancies.
Card Fulfillment & Distribution:
- Coordinate the efficient scheduling of card personalization, embossing, and encoding processes with third-party vendors, managing batch requirements and delivery timelines.
- Oversee the packaging and shipping process, ensuring cards reach the correct clients or employees via secure courier.
- Coordinate and track card movements to various internal or external Distribution Points (DPs) and manage operational exceptions promptly.
- System Execution & Workflow: Operate daily within CRM and TMS systems to assign and close out fulfillment tasks, log exceptions, update status, and ensure data integrity across operational workflows.
- Proactively troubleshoot and rapidly resolve any shipping, personalization, or delivery exceptions, minimizing impact on client experience and operational delays.
Vendor Management:
- Manage and monitor the performance (cost, quality, speed) of card manufacturers and fulfillment partners.
- Track and manage the third-party couriers and card movements to and from DPs.
- Ensure all vendor processes adhere to our security and compliance standards.
Compliance:
- Maintain detailed records for all card movements and deliveries for audit purposes.
- Ensure strict adherence to financial and data security protocols throughout the logistics process.
Requirements
Education
Bachelor's Degree in Logistics, Supply Chain Management, or a related business field.
Skills
Excellent communication and interpersonal skills.
Excellent analytical skills to troubleshoot and optimize logistics processes.
Ability to clearly coordinate and negotiate with carriers, suppliers, and internal teams.
Precision in managing documentation and tracking multiple shipments.
Proficiency with CRM systems, TMS (Transportation Management Systems), or WMS (Warehouse Management Systems).
Advanced skills in Microsoft Excel (pivot tables, VLOOKUPs) for reporting and analysis.
Experience
1 to 3 years of practical experience in transportation, warehousing, or logistics coordination.
Benefits
Why Join dopay?
Why Join dopay?
Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!-
dopay is a fintech company that delivers smart, modern, and best in class payroll payment solutions, built on secure and fast technology.
We believe every employee and worker deserves access to financial services with dignity — digital financial services built on global standards and the latest technologies. And we believe every business owner deserves a smart, simple, and secure system to manage payroll without complexity, saving them time and effort so they can focus on what matters most — their business and their people.
That’s why we designed the entire dopay ecosystem to serve all types of companies and employees — especially sectors that struggle to access banking services — helping them shift to a modern, best in class payroll payout solution with no minimum or maximum employee requirements.
Our vision is that every person, regardless of their job or income, has the right to access high quality financial services easily, simply, and with dignity. And we are building this ecosystem day by day to make sure no one gets left behind. This isn’t a luxury — it’s a basic right for everyone who works and earns a living.
