Job Description

1. Provide logistics operations support in compliance with related policies and external regulations.
2. Support vendor import, export and in-region transfer shipments in Asia.
   1. Communicate and execute logistics process with vendors, carriers, and XFNs, prepare Commercial Invoice, Packing List and other shipping related documents if needed.
   2. Support to prepare product data sheet and obtain HTS codes by coordinating with vendors, ENG/TPM/EPS and TradeOps, facilitate with classification and importation check communications.
   3. Operate OTM system to tender out shipments to forwarders, check and maintain correct tendering data, support to resolve data issues.
   4. Support shipment importation and in-region transfer by coordinating with vendors, brokers, carriers and XFNs, facilitate to collect shipment documents, and communicate regional importation process.
3. Support in-region and international shipments.
   1. Communicate regional specific shipping process with stakeholders, execute shipments between facilities by placing booking to carriers and preparing shipping documents.
   2. Identify exceptional cases and follow escalation process to engage Trade, Legal, TradeOps, Tax, Finance, FAC Ops, EPS for business case review.
   3. Coordinate shipment deliveries into facilities by working with XFNs and service providers, follow FAC Ops and EPS guidelines.
4. Engage and interface with vendors, forwarders and stakeholders.
   1. Support vendor on-boarding and implementations, support execution of good vendor and forwarder relationships and ensure logistics operations are high-quality performed.
   2. Collaborate, align with and support subject matter XFNs (Security, Trade Ops, Legal, FAC Ops) to ensure operational compliance, integrated planning and execution.
   3. Participate in meetings with XFNs and 3rd parties to address customs requirements and issues.
5. Monitor shipments and forwarder performance.
   1. Monitor shipments via air, ocean, road, freight and parcels on daily basis, measure forwarder performance by predefined KPIs such as OTD.
   2. Validate shipment report data with vendors and carriers, communicate updates to stakeholders, facilitate shipment on-time deliveries.
   3. Identify and proactively address exceptions that require immediate attention or corrective action, strive for continuous improvement to reach desired performance level.
6. Create reports and support documentation.
   1. Maintain, manage and distribute incoming data, notifications and alerts, and provide timely, accurate and complete reports on the operating condition.
   2. Collect data and create shipment tracking reports, prepare presentations of logistics related information, utilize systems and tools to analyze shipment data, assess logistics service performance.
   3. Provide administration support across logistics to ensure efficient execution, including but not limited to documentation, record keeping and cross-checking.
   4. Support quarterly business review with forwarders; data and report consolidation for quarterly business review.
7. Support freight cost management.
   1. Support to request for quotation for ad hoc shipments, execute shipments with approved freight rates, ensure results and propose operational/cost optimizations.
8. Document and train new hires on regional and global processes.