Job Description

Job Location: OUTLYING AREA
Salary Range: $60,000.00 - $80,000.00 Salary/year
Title
International Logistics Specialist
Classification
Salary, Exempt
Position Type and Expected Work Hours
Full-time
Reports to
Materials Trading Operations Manager
Core Hours
Monday - Friday 8:00am - 5:00pm EST
Fully Remote; Must be able to travel freely throughout the US up to 15% of the time by air, rail, car, or most efficient method in order to meet business needs.
ABOUT SCHUPAN
We've been creating sustainable material solutions since 1968.
At Schupan, we want to positively impact our people, community, and planet every day.
We believe our core values foster a culture of excellence through growth.Schupan expects all employees to perform their job duties and consistently follow the code of conduct, by exhibiting behaviors that reflect: Integrity, Empowerment, Sustainability, and Compassion.
We believe our employees make us the best. Some benefits of working at Schupan:
- People-first culture
- Career advancement and growth opportunities
- Weekly pay
- Cell phone stipend
- Discretionary end-of-year bonus
- Medical, dental, company paid employee only dental, dental for dependents, company paid core vision for employee and family,
- HSA, FSA,fitness incentives, wellness premium discount
- 401k and match eligibility, and PTO available Day 1
- Company-paid group life and AD&D, voluntary life, short and long-term disability
- Pet insurance, paid parental leave, tuition reimbursement, and EAP
SUMMARY
The International Logistics Specialist manages logistics, customer service, and administrative tasks for materials trading (both domestic and international). This role drives operational efficiency, profitability, and risk mitigation, while providing excellent customer service, and ensuring proactive and clear communication across the necessary functional groups and partners. This role requires high self-motivation, collaboration, attention to detail, and multi-tasking with a high sense of urgency.
ESSENTIAL FUNCTIONS
Load Scheduling & Coordination
- Coordinate with brokerage suppliers, consumers, and logistics vendors to schedule shipments in alignment with PO terms and conditions.
- Schedule and manage pickup and delivery appointments. Collaborates to maximize utilization and proactively communicates misses and recovery plans with appropriate parties.
- Assign logistics partners by prioritizing cost and balancing transit time, reliability, and service capability.
Rate Management & Invoicing
- Work closely with approved vendors to obtain multiple rates and maintains all quotes in our rate management platform.
- Resolve freight-related discrepancies with vendors and internal teams, including invoice disputes. Communicating outcomes to relevant parties for payment and/or debits where appropriate.
Documentation & Compliance
- Ensure compliance with all applicable laws, trade regulations, and ISO standards.
Inventory & Warehouse Coordination
- Oversee and manage inbound and outbound material flows at partner warehouses in close coordination with suppliers, warehouses, and carriers.
- Designate warehouse partner assignment based on inbound forecast, free time, rates, and storage costs. This requires close coordination with partner facilities to understand available capacity and to minimize costs.
Issue Resolution & Claims
- Address logistics issues with urgency, attention to cost, and professionalism.
- Monitor international shipments, addressing customs holds, delays, and cost-related issues with urgency to minimize financial and operational impact.
Stakeholder Engagement & Communication
- Build and maintain strong relationships with internal and external partners (e.g., carriers, brokers, warehouses, customs brokers, commercial, accounting, and finance teams etc).
Other Responsibilities
- Stay informed on freight market trends through regular webinars, seminars, and industry updates.
- Travel up to 15% as needed, using the most resource-efficient methods.
- Consult with the Director of Logistics as needed and perform other duties as assigned.
NOTE: This job description outlines key logistics team functions and is intentionally broad in scope to allow flexibility across domestic and international responsibilities. An individual’s workload will depend on experience, training, and business needs as market conditions change.
REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

QualificationsPOSITION QUALIFICATIONS
EDUCATION AND EXPERIENCE
- High school diploma, GED, or equivalent (required)
- 5+ years of demonstrated international logistics and international customer service experience (required)
- Multi-modal logistics and commodity experience (required)
- Bachelor’s degree (or equivalent) in logistics, supply chain management, or related disciplines (highly preferred).
- Bilingual fluency in English and Spanish, or Mandarin (highly preferred)
PHYSICAL REQUIREMENTS
- Routinely sits; uses hands to type; reach with hands and arms
- Ability to safely perform site visits and travel as necessary.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Equal Opportunity Employer
Schupan believes our coworkers must be able to enjoy a work environment free from all forms of employment discrimination. The Company embraces individual differences and does not discriminate against any coworker or applicant for employment because of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, disability, genetic information, veteran status, height, weight, or any other protected characteristic under federal, state, or local law. This policy of nondiscrimination applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.