Job Description

Job Title: Logistics Shift Supervisor – Nights

Salary Range: CAD$64,800 – CAD$80,000

Working Type: On-Site

This role will include travel to the UK for Training.

Purpose of the Role

The Logistics Shift Supervisor supports the Operations Manager in ensuring the safe, efficient and productive operation of the logistics department and deputizes in their absence.

The role leads, supports and trains the warehouse and logistics team, ensuring operational targets are achieved, procedures are followed, and high standards of safety, hygiene and housekeeping are maintained.

Key Accountabilities

Shift Operations

Coordinate day-to-day shift resources to meet incoming goods, outgoing goods and internal operational requirements.

Maintain oversight of the shift at all times, including when directly supporting loading, unloading or other warehouse activities.

Allocate work and coordinate employee breaks to maintain operational coverage and productivity.

Identify and address operational issues, including warehouse space constraints and discrepancies between deliveries and delivery documentation.

Provide supervisory support to additional units or external storage locations during peak periods.

Deputize for the Warehouse Team Manager during periods of absence and annual leave.

Team Leadership and Development

Lead and support warehouse and logistics operatives, communicating priorities and expectations clearly.

Monitor employee productivity and provide timely, constructive feedback and coaching.

Coordinate training and development to support legal compliance, safe working practices and operational continuity.

Ensure employees understand and follow company procedures and use the required personal protective equipment (PPE).

Standards and Continuous Improvement

Maintain company standards for hygiene, housekeeping and warehouse organization.

Ensure the department remains audit-ready through consistent adherence to procedures and accurate documentation.

Identify ineffective processes and recommend practical improvements.

Constructively challenge existing practices and work with relevant departments to improve operational performance.

Performance Measures

DOT performance.

Achievement of agreed operational key performance indicators (KPIs).

Intake performance.

Key Operational Challenges

Managing time and competing shift priorities.

Maximizing available warehouse space.

Communicating effectively across all levels of the business.

Resolving discrepancies in deliveries and delivery documentation.

Maintaining day-to-day audit readiness.

Health and Safety Responsibilities

Understand and comply with the company’s Health and Safety Policy, relevant legislation and site safety rules.

Work safely and ensure that personal actions or omissions do not endanger yourself or others.

Use appropriate protective clothing, safety equipment and safety devices as required.

Report all accidents, injuries and near misses immediately.

Follow instructions issued by those responsible for health and safety.

Maintain a clean, tidy and safe working environment.

Report hazards, non-conformances and substandard conditions promptly, and recommend improvements to the appropriate manager or safety representative.

Key Working Relationships

Production.

Planning.

Procurement and Supply Chain.

Logistics Administration Team.

Intake Quality Team.

Decision-Making and Authority

Coordinate daily work allocation and employee breaks within agreed shift requirements.

Identify poor or ineffective processes and recommend corrective action.

Constructively challenge internal processes and engage relevant departments to resolve issues.

Escalate matters outside the role’s authority to the Team Manager.

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.