Job Description

About Us:

My Muscle Chef (MYMC) is Australia’s premium fresh ready-made meal and functional food and beverage company. Based in Sydney NSW, we are growing quickly to extend our position as the online direct to consumer and retail industry leader in an industry that is experiencing explosive growth.

Since 2013, we have experienced continuous growth & hold enormous ambition to remain an industry leader. We are seeking high energy individuals to join our entrepreneurial team and culture to help us unlock our next phase of hyper growth.

MYMC Values:

We pride ourselves on a set of values that tangibly guide our behaviours and decisions, so we can grow the business and enjoy a world-class working experience.

• Find a Better Way.
• Walk in our Customers' Shoes. Everyday.
• Challenge Ideas and Champion Solutions.
• Integrity is Stronger than Muscle.
• Enjoy the Journey!

About the role:

The Senior Shift Manager oversees the day-to-day operations of the Chefgood at our Loftus Road facility, ensuring the smooth and efficient delivery of logistics activities including order picking, dispatch, team coordination, and compliance with site standards.

This senior operational position is responsible for driving safety, quality, productivity, and service performance outcomes while leading a team of approximately 10 employees per shift. The role requires a hands-on leadership approach, with the Senior Shift Manager actively supporting and managing operations on the floor throughout the majority of each shift.

Key Responsibilities but not limited too:

Operations & Production Management

• Manage the daily operations of the Chefgood Loftus Road facility, overseeing logistics, production support, picking, dispatch, and workflow activities to ensure efficient and timely delivery of fresh meal products.
• Develop, implement, and monitor operational strategies, procedures, and plans to achieve production targets, service requirements, quality standards, and business objectives.
• Plan and coordinate daily operational activities, considering production volumes, customer demand, labour requirements, available resources, and delivery timelines.

Team Leadership & Workforce Management

• Lead, coach, and develop a team of approximately 10 team members per shift, fostering a culture of accountability, safety, quality, and operational excellence.
• Plan workforce requirements, manage rostering, monitor labour allocation, and ensure appropriate staffing levels to meet operational demands.
• Conduct team performance reviews, provide feedback, and support employee development in line with MYMC policies and procedures.

Production, Logistics & Process Improvement

• Oversee picking, packing, dispatch, and logistics activities to ensure customer orders are completed accurately, safely, and within required timeframes.
• Monitor production outputs, inventory accuracy, and operational costs, adjusting resources and processes to improve performance.
• Ensure efficient management of cold chain processes, including safe and timely truck loading to maintain product quality and freshness standards.

Inventory, Systems & Reporting

• Maintain accurate inventory records, including finished goods stock, stock movements, cycle counts, and operational documentation within ERP systems such as Microsoft Dynamics 365.
• Monitor inventory processes, identify discrepancies, and implement corrective actions to improve stock accuracy and operational control.
• Prepare and review shift reports, production records, KPI reporting, and operational insights for senior leadership.

Quality & Food Safety Management

• Ensure all operational activities comply with MYMC’s food safety, quality, and HACCP requirements.
• Monitor completion of HACCP documentation, quality records, and operational checks to maintain compliance with food safety standards.
• Ensure products are manufactured, handled, stored, and dispatched according to required quality, safety, and freshness standards.

Safety & Compliance

• Promote and maintain a strong workplace health and safety culture by identifying hazards, managing risks, and implementing preventative actions.
• Coordinate safety inspections, audits, incident reporting, and corrective actions to ensure compliance with WHS requirements.
• Monitor equipment condition, coordinate maintenance activities, and escalate operational issues affecting safety, quality, or productivity.

Continuous Improvement & Stakeholder Engagement

• Lead operational improvement initiatives by analysing processes, identifying inefficiencies, and implementing practical solutions.
• Participate in strategic planning discussions by providing operational insights, performance data, and recommendations to senior management.
• Collaborate with internal stakeholders to improve production methods, resource planning, and service outcomes.

Skills And Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related discipline.
• Minimum of 3 years’ experience in logistics, warehousing, production operations, or a similar operational environment.
• Demonstrated leadership experience managing teams within a fast-paced logistics, warehouse, or manufacturing environment.
• Experience working in temperature-controlled warehousing, cold chain operations, or fresh food environments is highly desirable.
• Strong understanding of inventory management, dispatch operations, workforce planning, and operational KPI monitoring.
• Ability to analyse operational data, interpret performance reports, and make informed decisions to improve productivity and efficiency.
• Proficiency in Microsoft Office Suite and experience using ERP systems such as Microsoft Dynamics 365 is preferred.
• Excellent organisational, communication, and stakeholder management skills, with the ability to lead teams and collaborate effectively across different business functions.
• Current Forklift Licence is desirable.
• Strong commitment to workplace safety, quality compliance, operational excellence, and continuous improvement.

Please email your CV and we will be in touch. All applicants with the right to live and work in Australia are welcome to submit their CV & cover letter.

We encourage you to apply now if you are looking to be part of a rapidly growing business. In return, we offer the right candidates the chance to be part of our awesome team, subsidised lunches, social events, competitive remuneration and a fun office environment