Job Description

Graceland Management Services, LLC is seeking a highly organized and proactive Corporate Dispatch Planner to manage planning assignments. This role involves full-cycle scheduling and dispatch planning for corporate-employed drivers, ensuring efficient and compliant movement of buildings. The ideal candidate will possess strong communication skills, thrive in a fast-paced environment, be an excellent problem solver, and serve as a key liaison between drivers, dealers, and customers.

Key Responsibilities:

• Planning: Oversee planning assignments. Plan for a dedicated group of drivers by creating and maintaining their full work schedules.
• Logistics Coordination: Ensure timely and accurate dispatch of deliveries. Coordinate route planning, job assignments, and logistics solutions to maximize efficiency and customer satisfaction.
• Work Distribution: Allocate transportation tasks based on availability, location, and load requirements.
• Permits and Compliance: Secure necessary permits for transportation operations and ensure compliance with regulations.
• Communication Management: Act as a point of contact for dealers, drivers, and customers. Resolve scheduling conflicts, provide delivery updates, and maintain excellent working relationships across all parties.
• Technology Use: Utilize dispatching and logistics software, email, and phone communication tools to manage daily tasks effectively.

Requirements

• High School Diploma required; some college preferred
• Strong communication skills, both written and verbal
• High proficiency with computer systems
• Ability to multitask and prioritize in a dynamic environment
• Detail-oriented with strong problem-solving capabilities
• Excellent customer service skills
• Ability to work under pressure and handle stressful situations
• Experience managing or coordinating with independent contractors is a plus
• Knowledge of transportation permits and regulatory requirements preferred (training available)
• Team player with outstanding interpersonal skills
• Knowledge of DOT rules and regulations (can be trained)