Job Description

Logistics Operator

Responsibilities:

• Oversee and manage all international freight forwarding activities, including air, and sea.
• Liaise with carriers, shipping lines, customs brokers, and other stakeholders to arrange transportation and ensure efficient delivery of cargo.
• Track and monitor the progress of shipments, proactively addressing delays or issues and communicating status updates to relevant parties.
• Ensure the timely and cost-effective movement of goods through accurate planning, scheduling, and coordination of shipments.
• Ensure the accurate and timely preparation of all freight documentation, including bills of lading, packing lists, shipping instructions, certificates of origin, and customs documentation.
• Analyze data and provide regular reports on key performance indicators (KPIs) such as on-time delivery, cost per shipment, and service levels.
• Track expenses related to transportation, customs, and warehousing, providing regular reports and budget forecasts to management.
• Collaborate with 3PLs and external partners to identify and implement opportunities for cost savings and operational efficiencies.
• Prepare and process invoices for all freight forwarding services, including import/export shipments, warehousing, and other logistics activities.
• Ensure accuracy in billing by verifying rates, services rendered, and additional charges (e.g., fuel surcharges, customs fees).

Requirements/Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 1~2+ year of experience in logistics or supply chain operations.
• Required bilingual proficiency (Korean) to support client needs and requests
• Proven experience in managing third-party logistics providers and transportation carriers.
• Excellent analytical and problem-solving skills with the ability to think strategically.
• Excellent analytical and problem-solving skills with the ability to think strategically.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.