Job Description

Logistics Operator

Responsibilities:

• Strong customer orientation and strong negotiating skills
• Strong background in import operations, global logistics, and Customs Compliance.
• Coordinate ocean, air and trucking freight with carriers, 3rd party logistics providers
• Manage and support fulfillment & distribution activities
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Builds relationships with carriers, vendors, & internal team members, and helps resolve any freight problems that may arise.
• Analyze operational data and KPIs to identify trends and support continuous process improvements.
• Constantly evaluates logistics processes to improve operational efficiency and support long-term business growth

Requirements/Qualifications:

• 1+ years of work experience in freight forwarding or logistics industry (Ocean import) is preferred
• Candidate with strong analytical skills and the ability to learn logistics operations quickly are encouraged
• Excellent analytical and problem solving skills
• Great interpersonal skills, with ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Outlook, Microsoft Office application such as Excel/Power point/Word
• Bachelor’s Degree preferred
• Ability to travel up to 10 %

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.