Job Description

About the Team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We're currently seeking a Logistics Network Planning and Quality Control Manager to join our Europe Logistics Operations team, responsible for CBT solutions.

Responsibilities

* Overseeing the logistics operation in the UK, including (but not limited) to import clearance, courier delivery, warehouse fulfillment, reverse logistics, reverse warehouse; Responsible for end-to-end logistics performance from order created until delivered in different logistics modes;

* Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers;

* As of the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing short-term solution/support to the biz before long fixing is in place, driving the result until change deployment;

* Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed;

* Manage day-to-day operations and local couriers operations, track record of high performance and team improvement.